CV № 349620 din 1 mai 2024

CV: QA Engineer

Femeie, 30 ani, superioare studii.
15000 MDL
Chișinău
Full-time
CV № 349620 din 1 mai 2024
Informația de contact a candidaților
este accesibila doar pentru utilizatorii inregistrați.
Experiența
1 an și 7 luni
august 2021 - aprilie 2022
8 luni
Support Agent and Team Lead
Dyninno Group, Chișinău
Domeniu: IT, Internet

Обработка запросов от клиентов через Outlook, Meta, VK, TG и телефонию. Создание и решение тасков Trello, мониторинг работы суппорт команды.

decembrie 2019 - noiembrie 2020
11 luni
Support engineer
Stefanini, Chișinău
Domeniu: IT, Internet

- Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;
- Log remotely to the client’s computer and help them solve software issues;
- Document issues that you deal with on a daily basis into the ticketing system;
- Troubleshoot hardware, software and network related issues;
- Escalate problems to the next level of support when necessary;
- Help the client with all the necessary information.

Studii
Studii superioare
până in 2015
Славянский университет
Facultatea: Экономический.
Specialitatea: Туризм.
Instruire continua, cursuri de formare
Sunt studenta
Automation Testing Course in Tekwill Academy, or. Chișinău.
2023
QA testing (manual) in IT-PROFIT, or. Chișinău.
2016
Спортивный институт in Государственный Университет Физкультуры и Спорта, or. Chișinău.
Competente-cheie
Rusa — Materna
Romana — Medium
Engleza — Medium

Basics of Web technologies (HTML/CSS).
SQL database.
API testing + Chrome DEV tools.
Client-server architecture of applications.
Introduction to testing. Documentation.
Levels and types of testing.
test design techniques. Test management systems.
Defects and bug tracking system Jira.
Software development methodologies. Continuous Integration.
Metrics. Introduction to Selenium. Web service testing.
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Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;
Log remotely to the client’s computer and help them solve software issues;
Document issues that you deal with on a daily basis into the ticketing system;
Troubleshoot hardware, software and network related issues;
Escalate problems to the next level of support when necessary;
Help the client with all the necessary information.

Informații suplimentare
disponibil pentru detașări de serviciu
permis de conducere B
sunt gata să accept schimbarea locului de trai
Cetațenie:
Moldova
Informația de contact a candidaților
este accesibila doar pentru utilizatorii inregistrați.