Receptionist(a)

We are looking for:

Receptionist(a)

Main responsibilities:

  • Receives calls and make reservations;
  • Records reservation information accurately;
  • Files all reservations in a systematic order for easy referral;
  • Records requests for special accommodations and suites;
  • Handles all guest service issues in an immediate and professional manner;
  • Assists in performing the duties of a Receptionist, when needed.
  • Performs all check in and check out procedures;
  • Informs the guests about payment methods and processing accurately the payments;
  • Fulfills the arrival-departure procedures of guests and assists them from arrival to departure;
  • Reviews all guest reservations and plans their accommodation accordingly;
  • Provides information about our hotel, available rooms, rates and amenities;
  • Upsells additional facilities and services, when appropriate;
  • Ensures that each guest is welcomed and served in a timely manner according to the standards;
  • Maintains updated records of bookings and payments.

Personal requirements:

  • Fluent in English, Romanian and Russian knowledge, other language is an advantage;
  • Strong interpersonal skills;
  • Customer service attitude;
  • Computer knowledge is a must;
  • Excellent time management, organizational and communication skills, experience in hospitality area will be an advantage;
  • Ability to work on your own and as part of a team.

Note:
If you are interested in and meet the requirements listed above, please send your CV in English to the email address: manager@hotelprezident.md or call the phone number 068757777.

Thank you!

Email: manager@hotelprezident.md
Call: 068757777

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