Receptionist(a)
We are looking for:
Receptionist(a)
Main responsibilities:
- Receives calls and make reservations;
- Records reservation information accurately;
- Files all reservations in a systematic order for easy referral;
- Records requests for special accommodations and suites;
- Handles all guest service issues in an immediate and professional manner;
- Assists in performing the duties of a Receptionist, when needed.
- Performs all check in and check out procedures;
- Informs the guests about payment methods and processing accurately the payments;
- Fulfills the arrival-departure procedures of guests and assists them from arrival to departure;
- Reviews all guest reservations and plans their accommodation accordingly;
- Provides information about our hotel, available rooms, rates and amenities;
- Upsells additional facilities and services, when appropriate;
- Ensures that each guest is welcomed and served in a timely manner according to the standards;
- Maintains updated records of bookings and payments.
Personal requirements:
- Fluent in English, Romanian and Russian knowledge, other language is an advantage;
- Strong interpersonal skills;
- Customer service attitude;
- Computer knowledge is a must;
- Excellent time management, organizational and communication skills, experience in hospitality area will be an advantage;
- Ability to work on your own and as part of a team.
Note:
If you are interested in and meet the requirements listed above, please send your CV in English to the email address: manager@hotelprezident.md or call the phone number 068757777.
Thank you!
Email: manager@hotelprezident.md
Call: 068757777
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