Helpline

HELPLINE supports the companies’ digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees, HELPLINE supports users for more than 200 companies. With 9 sites in Europe (Angers, Frankfurt, Hamburg, Lille, Lyon, Nantes, Paris, Tunis and Timişoara).

Diversity is part of the company's DNA and developing the skills of its 3,200 employees is at the heart of HELPLINE management.

HEPLINE Romania is present in Timisoara since 2013 and received in 2019 the 1st prize for High Tech companies on the local market.

Our main activities:

Applications Functional Support (40%): Providing user support for standard applications such as SAP, Oracle, Selesforce, Cegid and for client specific applications

IT Service Desk (40%): Providing Premium experience in IT support for users of Windows, Windows, Office and Office 365

BPO (20%): Externalization of business processes, back office activities within our  specialization