CV: Restaurant Supervisor / Assistant Manager
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- Following company's service brand luxury standards. Providing genuine care, personalized service and assistance for guests.
- Cashiering and making daily financial reports. Food, beverage, chinaware stock inventory and management. Opening/closing the restaurant.
- Organizing and conducting trainings for outlet and F&B department employees. Generating ideas, creating action plans and implementing them afterward.
- Communicating service needs to chefs and stewards throughout functions. Communicating additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Making sure that the restaurant is ready for service. Inspecting the cleanliness and presentation of all chinaware and restaurant areas.
- Core functions developer and analyst of the “lifeE-coach” project
- Defining the project, managing risks, developing plans and reports
- Managing the communication with international project partners
- Restaurant and In-room-dining service. Cashiering and making daily financial reports. Food, beverage, chinaware stock inventory and management.
- Communicating service needs to chefs and stewards throughout functions. Communicating additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Making sure that the restaurant is ready for service. Inspecting the cleanliness and presentation of all chinaware and restaurant areas.
- Entrepreneur, founder, and manager of Casa del Mate café
- Customer services and assets management
- Marketing and events organization
Specialitatea: Business Administration.
Specialitatea: Магистр Клинической Психологии.
- Good inter-cultural communication skills gained through my experience in hospitality industry, during interaction and engagement with guests and colleagues from different cultures.
- Leadership skills applied as Restaurant Captain responsible for 5 servers and 5 captains, in 149 covers all-day-dining restaurant
- Planning and organizational skills gained as Restaurant Captain, responsible for smooth restaurant operation, food and beverage stock inventory and maintenance, personnel training and management
- Advanced command of Microsoft Office, Linux and Windows OS
My education and experience have given me the opportunity to deal with people from different cultures, achieve with them significant professional results and understand restaurant business processes. Skills of luxury service, genuine care and anticipation of needs can meet any customer request and create guests for life.
I am considered a hard working and profound thinking person. High quality is my benchmark and attention to details is my passion. I always recommend myself as a highly responsible and trustworthy person, who comes with innovative ideas for everyday operation.
I have strong intention to learn and grow in the hospitality industry because I am passioned about it. As well I am open to sharing my luxury hotel experience and knowledge.