26 лет
Кишинев
Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".
Обо мне
"I am a responsible, organized, and goal-oriented professional with over 3 years of experience in the hospitality industry. I possess excellent quick learning and adaptability skills. I successfully interact with clients, creating a comfortable atmosphere and enhancing their satisfaction. I am experienced in working in dynamic environments, efficiently solving problems, and collaborating well in teams. I am proficient in using PCs, office software, and specialized hospitality management software such as Opera PMS and Marsha. Twice recognized as "Employee of the Month" at Courtyard by Marriott Chișinău"
БольшеОпыт работы
Февраль 2024 - Июнь 2025
1 год 5 месяцев
Responsible for overseeing daily front desk operations and ensuring exceptional guest service. Managed and supported a team of receptionists, handled guest check-ins and check-outs, and addressed concerns or requests promptly. Ensured effective communication between departments, monitored room availability, and managed reservation and billing processes. Maintained high standards of efficiency, ensured guest satisfaction, and contributed to a positive guest experience.
Октябрь 2022 - Февраль 2024
1 год 5 месяцев
Responsible for managing guest bookings, ensuring accurate and timely reservations, and
processing inquiries. Handled cancellations, modifications, and special requests while
providing detailed information on room availability, rates, and services. Coordinated with
other hotel departments to ensure seamless operations and high guest satisfaction.
Октябрь 2021 - Октябрь 2022
1 год 1 месяц
Responsible for greeting and registering guests, handling reservations, providing
information about hotel services, and managing payments. Ensuring a smooth and
welcoming check-in/check-out process while maintaining a positive guest experience.
Managing multiple tasks, handling guest requests, and promptly resolving any arising
issues. High organization and attention to detail, with the ability to work effectively in a
dynamic and fast-paced environment.
Навыки
Языки
Румынский Свободно владею
Русский Свободно владею
Гагаузский Родной
Английский Свободно владею
Желаемые отрасли
Образование: Высшее
Год окончания: 2021
Academy of Economic Studies of Moldova
Факультет: Business și Administrare
Специальность: Servicii Hoteliere, Turism și Agrement
Пожелания к работе
Место работы
На территории работодателя
Удалённо
График работы
Полный день
Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".