CV: Office worker / Sales manager / Customer support / Dispatcher

Boosted client satisfaction by providing personalized travel recommendations based on their preferences and budget.
Maintained comprehensive knowledge of various reservation systems to efficiently book flights, accommodations, tours, and other travel-related services.
Utilized exceptional communication skills to effectively tailor presentations of travel options according to each client''s unique requirements.

Instructed drivers during accidents.
Collaborate with the police department regarding the accidents.
Collaborate and negotiated with insurance companies.
Streamlined communication between adjusters and clients, expediting claim resolution times.

Established strong relationships with key industry influencers, securing valuable partnerships for co-marketing opportunities.
Conducted a social survey of businessmen and investors across Europe.

Received incoming calls, advised clients on products from the electronics category and also on the terms of purchase on credit/installment, and also carried out online sales.

Achieved attracting many clients, increasing the company's reputation with the help of many positive customer reviews (reached first place in reviews), as well as increasing the company's sales level.

Followed all company policies and procedures to deliver quality work.
Carried out surveillance, compliance with the law in the activities of personnel at retail outlets, as well as various aspects of the video surveillance system.

Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Improved employee productivity with effective time management strategies for daily tasks.
Generated reports to suggest corrective actions and process improvements.

Increased revenue through the upselling of travel packages.
Administered customer surveys to measure satisfaction with services and better understand desires and expectations.
Contributed to agency''s reputation for excellent customer service by consistently receiving positive feedback from satisfied clients.

Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.