CV: Angajată

- Sourced and managed the items from suppliers
- Evaluated the market in order to find the best deal
- Utilized sales techniques and strategies to build customer relationships and close sales.
- Greeted customers in a friendly and professional manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Assisted customers with locating items and providing product information

- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Served as the primary point of contact for support relating to owned solutions and products.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.

- Supported the company in maintaining a work environment focused on quality, communication, collaboration, integration, and teamwork.
- Created and achieved service quality and objectives and met service specifications.
- Fixed identified issues to increase productivity and boost workflows.
- Monitored process checks for proper completion and correct frequency.