CV: Technical Support
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Technical Support Responsibilities:
Identifying hardware and software solutions.
Installation and configuration sowftware and OS Windows.
Manage with Active Directory.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Managing multiple cases at one time.
Specialitatea: Applied Informatics.
Computer skills
Software Troubleshooting & Problem Solving
Technical Support
Ability to Learn New Software and Hardware
Operating Systems XP, 7, 10