CV: Sales Trainer
este accesibila doar pentru utilizatorii inregistrați.
Train and educate sales staff from the point of their initial hire and on a continuous, ongoing basis. Coordinate individual and team performance review sessions to discuss strengths and weaknesses. Monitor sales objectives and results.
Contact (Call, E-mail, Chat, Ticket) monitoring (soft skills, technical quality, accurate documentation). Schedule and coordinate feedback sessions with the agents. Provide constructive feedback to the SD Engineers and their team leader.
Provide support to clients (via email, chat or phone) regarding technical issues:Internet connectivity issues, emailing options, troubleshooting hardware, software issues;
Log remotely to the client"s computer and help them solve software issues.Troubleshoot hardware, software and network related issues.
Chat sales agent with Spanish and English.
Interacting with customers by chat, offering various travel options. Providing information about tickets, pricing, flight schedules. Making reservations for customers based on their various requirements and budgetary allowances.
Translating from and to Spanish, English, Romanian and Russian.
Helping and motivating the patients to understand and follow their prescribed treatment. Quality checking and correcting the marketing advertisement for foreign countries.
Qualify the work of Call Center operators by listening to their calls.
Solving any customer delivery issues immediately via phone, email, live chat.
Specialitatea: Masterat.
Specialitatea: Traducator.
Self-motivation and organization
Excellent sales and negotiation skills
Excellent communication and 'people skills'
Excellent writing skills
Good planning and organisational skills
The proven ability to work calmly under pressure
Moldova
One of my main interest is reading but my favourite to go choice is socializing with friends. I also enjoy a good movie even if it’s hard to find nowadays.