Fișier CV încărcat

markdown Date of birth: 14/03/2001
Nationality: Moldovan
Gender: Male
Address: Chisinau, Moldova (Home)

WORK EXPERIENCE

01/11/2021 – 10/03/2025
Chisinau, Moldova
CUSTOMER SERVICE REPRESENTATIVE
DYNINNO GROUP

• Communication with customers from all over the world via email and phone calls in English
• Communication with airlines representatives
• Searching for alternatives corresponding to airlines’ policy
• Work in team and individually

LANGUAGE SKILLS

Mother tongue(s): ROMANIAN | RUSSIAN
Other language(s):
UNDERSTANDING
Listening: B2
Reading: B2
ENGLISH
Speaking: B2
Writing: B2
Spoken production: B2
Spoken interaction: B2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

DIGITAL SKILLS

• Microsoft Word
• Microsoft Excel
• Sabre Apollo Basis
• Microsoft Powerpoint
• Microsoft Office
• Social Media
• Zoom
• Apollo GDS

EDUCATION AND TRAINING

2008 – 2020
Straseni, Moldova
HIGH SCHOOL
Lyceum Ion Vataman

HOBBIES AND INTERESTS

Hobbies: Video games, reading, music and travelling.

COMMUNICATION AND INTERPERSONAL SKILLS

Communication skills:
Due to my experience in customer service field, I developed good verbal and written communication skills. Despite that, I possess active listening skill.