Customer Service Manager | 14000-18000 MDL
We are looking for:
Customer Service Manager | 14000-18000 MDL
FCM Trading Expo in partnership with Arachas Group (USA) is looking for a Customer Service Manager to join our team. We provide consultancy services to clients in the USA.
Responsibilities:
- Answering calls from clients and providing prompt and professional assistance regarding our insurance products and services.
- Accurately recording and managing relevant information about clients and their interactions in our system.
- Collaborating closely with the team in the USA to ensure a satisfactory experience for clients.
Requirements:
- Previous experience in the service field is NOT mandatory.
- Advanced verbal and written communication skills in English.
- Knowledge of Microsoft Office applications.
- Positive attitude, client and solution-oriented, and attention to detail.
Work schedule:
- Monday to Friday, between 5:00 PM - 1:00 AM.
- Transportation is necessary to commute to our office located in Buiucani district, Chișinău.
Our offer:
- Training and continuous support for your skill development.
- Competitive salary, growth, and performance-based bonuses.
- Young team and modern office.
If you are a communicative person, customer-oriented, and eager to build a career in the insurance field, we encourage you to apply. Send us your CV with the subject line "HR: Customer Service" to the email address: fcm.tradingexpo@gmail.com. If you have any questions, feel free to contact us.
N.B. Only selected candidates will be contacted for an interview.
E-mail: fcm.tradingexpo@gmail.com
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