Business Analyst (German-speaking)

We’re growing fast and are looking for Business Analyst professionals to work on an exciting international software development projects. You’ll work with the latest technologies in our bright, talented team. The environment at Amdaris is synergistic and supportive, so everyone can build the career they want in an organization going from strength to strength. Willingness to be part of a team and lead by example is essential.

WE ARE AMDARIS
We bring together the best talent and next-level ideas to create outstanding solutions. With 40% year on year growth every year under our belt over the past four years, we have big plans for the future. Our growth plan is ambitious and our projects take software to the next level, so join our team in the centre of Chisinau.

BUSINESS ANALYST & TECHNICAL WRITER RESPONSIBILITIES
The main purpose of this hybrid role is to serve as a bridge between IT capabilities and business objectives, while also supporting the documentation needs of critical infrastructure and operational processes. You will be responsible for analyzing business workflows and technological systems, and for contributing directly to the development of technical documentation such as Operations Manuals, Emergency Manuals, and other supporting materials for data centre operations.
You will work effectively with both technical and non-technical stakeholders to capture requirements, identify opportunities for improvement, and ensure the successful delivery of software and process documentation. A solid understanding of IT infrastructure, application services, ITSM (IT Service Management), and process management is essential to succeed in this role.
In addition, you may take on responsibilities typical of an Agile Scrum Master, including facilitating ceremonies and promoting team productivity and continuous improvement.

KEY RESPONSIBILITIES INCLUDE:

• Supporting the creation and maintenance of technical documentation (e.g., Operations Manual, Emergency Manual).
• Gathering and translating business and technical requirements into clear, well-structured documentation and deliverables.
• Collaborating with cross-functional teams to ensure alignment between business needs and technical implementation.
• Facilitating Agile ceremonies, including stand-ups, retrospectives, sprint planning, demos, and decision-making sessions.
• Driving improvements in operational processes and documentation quality.
• Ensuring clear, concise, and comprehensive documentation for infrastructure and application services, with a focus on service continuity and process clarity.

BUSINESS ANALYST REQUIREMENTS

• Proficiency in German, both spoken and written.
• Proven experience in identifying business and technical requirements, and supporting testing phases.
• Experience developing or contributing to technical documentation and process manuals.
• Strong written and verbal communication skills, including technical writing.
• Strong process analysis and documentation skills.
• Understanding of IT infrastructure and application services.
• Familiarity with ITSM practices and principles.
• Experience analyzing data to draw actionable insights; data visualisation skills are a plus.
• Ability to translate business needs into well-structured User Stories and documentation.
• Experience defining configuration specifications, reporting, and alerting requirements.
• Proficiency with Agile methodologies and tools (e.g., Jira, TFS).
• Basic SQL knowledge is an advantage.

BENEFITS

• Opportunities for certification and training.
• Internal referral bonus up to EUR 1.000.
• Gym allowance.
• Medical Reimbursement.
• Full salary covered up to 20 days of sickness.
• Flexible working hours.
• Loyalty scheme.
• Team building activities, special events and conferences.
• UK/EU Travel opportunities.
• Snacks and drinks in the office.