Training, support and help desk specialist

HR-Consulting on behalf of its client, is looking for a highly professional candidate to fulfill the position of:

Training, Support and Help Desk Specialist

Company:
Foreign company specialized in marketing research services.

Duties and Responsibilities:
• Establishing and maintaining strong client relationships through regular close contact account management which will include regular face to face meetings, telephone, email or other online way of communication;
• Project managing, developing timetables and setting deadlines for clients and internal team;
• Support clients' representatives providing valuable guidance around operations and optimization of the application through quality service delivery and by utilizing CRM and Support Tickets systems;
• Producing materials for clients training;
• Provide software application training using a variety of delivery methods including web-based and on-site training.

Job Requirements:
• Bachelor’s Degree;
• Fluent English (good spoken and written communication skills);
• Strong presentation and negotiation skills;
• Good organizational and time management skills;
• Business and sales oriented;
• General computer knowledge.

Benefits of this job:
• Attractive remuneration package;
• Professional growth opportunities;
• Full training and development program.


Interested candidates may send CV to HR-Consulting (www.search4staff.com) email address: sa40@search4staff.com or via fax: 022-209134.
Please, indicate the relevant vacancy code TSHDS in the subject line or resume.
For more information, please call: +373 22 87 65 56; +373 69 10 44 33
All resumes will be analyzed. Only short-listed candidates will be contacted and invited for interview.