Customer Service Manager | 14000-18000 MDL

FCM Trading Expo in partnership with Arachas Group (USA) is looking for a Customer Service Manager to join our team. We provide consultancy services to clients in the USA.
Responsibilities:

Answering calls from clients and providing prompt and professional assistance regarding our insurance products and services.
Accurately recording and managing relevant information about clients and their interactions in our system.
Collaborating closely with the team in the USA to ensure a satisfactory experience for clients.

Requirements:

Previous experience in the service field is NOT mandatory.
Advanced verbal and written communication skills in English.
Knowledge of Microsoft Office applications.
Positive attitude, client and solution-oriented, and attention to detail.

Work schedule:

Monday to Friday, between 5:00 PM - 1:00 AM.
Transportation is necessary to commute to our office located in Buiucani district, Chișinău.

Our offer:

Training and continuous support for your skill development.
Competitive salary, growth, and performance-based bonuses.
Young team and modern office.

If you are a communicative person, customer-oriented, and eager to build a career in the insurance field, we encourage you to apply. Send us your CV with the subject line "HR: Customer Service" to the email address: fcm.tradingexpo@gmail.com. If you have any questions, feel free to contact us.

N.B. Only selected candidates will be contacted for an interview. E-mail: fcm.tradingexpo@gmail.com