CV № 466827 din 3 iunie 2025
3 iunie 2025
Ticket reservation agent

age 36 years

Male

address Chișinău

1 000 EUR

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About me

Working as a Manager (Sales) at Al Marsus International with 10+ years of Experience. Expertise in sales and
marketing, digital marketing, customer service, reporting, documentation and business development related
activities. A result-oriented individual, driven by the desire to excel business by utilizing new concepts, along with
good knowledge of business planning, positioning & channel development. Passionate about creating organizational
success and bettering brand reputation through serving customers in a truly memorable way.

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TOP Skills

Negotiation Skills 4 years
Issue Tracking Systems 4 years
E-Commerce 4 years
Digital Marketing 4 years
Online Advertising 4 years
Sabre (Computer System) 4 years

Work experience

July 2020 - Present
5 years

Manager (Reservations)

Al marsus international

Chittagong bangladesh

Negotiation Skills Issue Tracking Systems E-Commerce Digital Marketing Online Advertising Sabre (Computer System) Customer Relationship Management Problem Solving Customer Service Galileo GDS Reservations Systems Accounting Leadership Ticket Sales

- Oversee and manage reservation operations, ensuring smooth coordination between clients and service providers.
- I have friendly use of industry-standard Global Distribution Systems (GDS) like, Sabre, and Galileo, allowing me to process flight bookings efficiently
- Optimize booking processes for flights, hotels, and travel packages to meet customer needs efficiently.
- Develop and implement strategies to increase customer satisfaction and enhance service quality.
- Collaborate with teams to provide the best travel deals and packages for clients.
- Handle client complaints and inquiries, ensuring quick and effective resolutions.

Skills

Business Administration Business Development Excellence in Service Customer Experience Travel Industry Customer Satisfaction Customer Relationship Management Problem Solving Positive Attitude Hospitality Management Tourism E-Commerce Customer Service Galileo GDS Reservations Systems

Languages

Romanian Elementary

Russian Elementary

English Fluent

Desired industry

Tourism / Hospitality

Education: Higher

Graduated in: 2024

National University, Bangladesh

Faculty: LAW

Speciality: Bachelor of Laws (LLB)

Graduated in: 2013

Islamic University, Kushtia, Bangladesh

Faculty: Hadith

Speciality: Kamil Masters in Hadith

Courses, trainings

Graduated in: 2020

Entrepreneurship

Organizer: e-Commerce Association on Bangladesh (e-CAB)

Graduated in: 2020

e-Commerce

Organizer: WTO Cell, Ministry of Commerce, Bangladesh

Job preferences

Location

Hybrid

Working hours

Full-time

Flexible

Driving licence

Category: E

Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".