30 years
Male
Călărași
400 USD
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".
TOP Skills
Work experience
March 2020 - Present
5 years 10 months
Chat support specialist
Betting industry
Călărași
A Chat Support Specialist in the betting industry plays a crucial role in providing exceptional customer service and ensuring smooth communication between the company and its clients. This role involves handling customer inquiries, troubleshooting issues, and offering real-time assistance through live chat platforms. The specialist is responsible for resolving technical problems, explaining betting rules, and ensuring customers understand promotional offers and terms. They must maintain a high level of professionalism, empathy, and product knowledge to deliver a positive experience. Additionally, they must monitor chat interactions for compliance with company policies, provide solutions quickly, and escalate complex issues when necessary. In a fast-paced environment, the specialist must be efficient, detail-oriented, and proactive in helping users navigate the platform. Their ability to build rapport and solve problems promptly is key to customer retention and satisfaction in the highly competitive betting industry.
Languages
Romanian Don't know
Russian Don't know
English Communication
Desired industry
Education: Higher
Courses, trainings
Currently studying
Adobe
Job preferences
Location
Remote
Working hours
Full-time
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".