CV № 336172 din 20 februarie 2023
20 februarie 2023
Customer care representative

age 32 ani

Masculin

address Chișinău

19 500 MDL

Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".

Despre mine

I am a result-oriented, motivated customer service and telesales professional with over 2 years in client relationship management. Proficient at handling contact methods while accurately documenting customer issues and providing first class service with every interaction. Posses an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Able to listen attentively, solve problems creatively using tact and diplomacy to achieve win-win outcomes.

Excellent communication
Time management
Flexible
Team player

Vezi mai mult

Experiența profesională

Iunie 2022 - Prezent
3 ani 1 lună

Travel Agent

International Travel Network

Chișinău

Consult with clients: Travel agents meet with clients to discuss their travel preferences and help them plan their trips based on their budget, destination preferences, and other factors.

Research and book travel arrangements: Travel agents research and book flights, hotels, rental cars, and other travel arrangements for their clients.

Provide travel advice: Travel agents provide clients with advice on travel visas, passport requirements, travel insurance, and other travel-related matters.

Create travel itineraries: Travel agents create detailed travel itineraries that outline the client's travel plans, including flight and hotel reservations, activities, and other details.

Make changes to travel arrangements: Travel agents help clients make changes to their travel arrangements, such as changing flights, hotels, or rental cars, and provide assistance in case of cancellations or delays.

Keep up-to-date with travel trends: Travel agents keep up-to-date with the latest travel trends, destinations, and travel-related news to provide clients with the most relevant and up-to-date advice.

Build relationships with clients: Travel agents build relationships with clients to understand their preferences and offer personalized service, and they may also provide assistance with loyalty programs and frequent traveler programs.

Process payments: Travel agents process payments for travel arrangements and keep detailed records of all transactions.

Handle customer complaints: Travel agents handle customer complaints and work to resolve any issues that arise during the booking or travel process.

Noiembrie 2016 - Decembrie 2020
4 ani 1 lună

Sales Representative

Denobel Telecomms LTD

Awka

Present, promote and sell products/services using solid arguments to existing and prospective customers.
Establish, develop and maintain positive business and customer relationships.

Limbi

Română Elementar

Rusă Nu cunosc

Engleză Fluent

Studii: Superioare

Absolvit în: 2013

Madonna University

Facultatea: Social sciences

Specialitatea: Political Science

Studiez la moment

American University of moldova

Facultatea: Social Sciences

Specialitatea: International Relations

Studiez la moment

American University of Moldova

Facultatea: Social Sciences

Specialitatea: International Relations

Preferințe pentru job

Programul de muncă

În ture

Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".