29 years
Chișinău
2 500 USD
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".
About me
Experienced Customer Service Representative with over 6 years of success in handling customer inquiries, solving problems quickly, and maintaining high satisfaction rates. Known for clear communication, strong attention to detail, and staying calm under pressure. Reliable, punctual, and focused on delivering results and creating positive customer experiences.
Given the opportunity I strive to exceed expectations.
TOP Skills
Work experience
November 2022 - November 2024
2 years 1 month
Flight attendant
Emirates
Dubai
-Welcoming passengers as they board and exit the aircraft.
-Conducting safety checks on all equipment to ensure everything is in working order.
-Maintaining cleanliness in the cabin and ensuring food and drinks are available.
-Providing safety instructions and assistance during emergencies.
-Creating a pleasant atmosphere for passengers throughout the flight.
November 2021 - November 2022
1 year 1 month
Travel Agent
IT Park
Chișinău
-Booking flights and accommodations
-Offering expert advice on destinations, activities, and cultural nuances
- Navigating complex itineraries to ensure smooth journeys
-Building relationships with clients
- Using necessary tools like CRM, GDS in order to exceed customer expectations
April 2018 - October 2021
3 years 6 months
Travel Agent/Sales department
Kivork
Chișinău
-Cooperating with clients to determine their needs and advising them
appropriate destination, modes of transportations, travel dates, costs and
accommodations
-Deal with occurring travel problems, complaints or refunds
- Enter data into our software and maintain client files
-Attend travel seminars to remain updated with tourism trends and techniques
=Meet profit and sales targets
April 2017 - March 2018
11 months
Fraud prevention Specialist
Dynino
Chișinău
Reviewing transactions and analyzing data to detect and prevent fraud.
Conducting investigations.
Collaborating with law enforcement and other financial institutions.
Collecting data and implementing into the system for future references
Skills
Languages
Romanian Native
Russian Native
English Fluent
Spanish Medium
Desired industries
Education: Specialized secondary
Graduated in: 2022
Emirates Aviation College
Graduated in: 2021
Tesol Certificate
Graduated in: 2016
Liceul teoretic Petre Stefanuca
Job preferences
Location
Remote
Working hours
Full-time
Flexible
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".