▸ Implemented SMP maturity milestone system in collaboration with project purchasing → 20% improvement in supplier compliance increases supplier’s ranking.
▸ Streamlined VDA 2 initial sampling & critical document release processes → 15% reduction in non-conformities and PPAP on time.
▸ Led process capability studies, dimensional reports, and functional testing reviews for series production readiness.
▸ Managed supplier corrective action plans (8D/PDCA) and tracked KPIs via SAP quality modules.
▸ Coordinated cross-functional teams across purchasing, engineering, and logistics for new model launches.

▸ Supported IATF 16949:2016 certification audits as assistant and developed corrective action plans → 10% improvement in audit scores.

▸ Primary quality contact for VW, Audi, and Skoda accounts; managed claims Comrat and Chisinau (2020-2022) plants, escalations, and 8D cycles → 30% decreased recurring defects. Won Group Award – Best Plant of the Year for Problem Solving excellence.
▸ Maintained 95% customer satisfaction across all OEM accounts through rapid response and transparent reporting.
▸ Presented quality improvement roadmaps and warranty analysis sessions.
▸ Assisted in team coordination and operational efficiency improvements on shop floor level.
▸ Leading customer claims → On-Time Execution of 8D Root Cause Analysis.
▸ Managed corrective action plans (8D/PDCA/L&L) and tracked KPIs.
▸ Led assembly line quality initiatives → 15% defect rate reduction, improve FPY, maintained scrap rate below 5%.