CV: Coordonator Proiect, HR

• Guided all the clients through the Moldova Citizenship by Investment Program (MCBI)
• Investigated and established all the steps of Moldova legalization process of the civil certificates issued by foreign countries which are not members of Hague convention
• Was in charge to set up the office, signed the contracts with all the necessary suppliers in order to meet the clients expectations
• Managed the entire submission process of the MCBI applications forms and supporting documents, etc.

• Organized and monitored the entire sales process, an end to end operations.
• Closely followed-up all the orders approaching the delivery dates searched for solutions in case of delays.
• Generated Credit Notes, registered in Admin all the payments received from the Customers.
• Solved issues with the Accounting Department concerning refunds to the Customers (such cases as an overpayment, payment in advance, bad quality of the product, etc.
• Followed-up all the Customer’s debts and reminded them about deadlines.

• Backup of team leader tasks
• Provided support to our customers
• Handled import and export flow
• Processed files in both systems, the company’s system and our client’s system (SAP)
• Provided training and support for the new employees
• Knowing all aspects of the process flow inside-out
• Handled customer complaints, investigated the root cause and implemented preventive actions, etc.

• Fluent in day-to-day activities
• Accurate entered of data in the company’s database
• Identified possible inefficiencies in the flow and setup
• Familiarized with all the company’s programs, internal organization, setup, etc.
• Learned all the standard operational processes that took place: warehouse and silo activities
• Accomplished daily tasks by the team leader, etc.

Asigurarea mentinerii Registrului de stat al actelor juridice al RM in stare de control prin dezvoltarea, actualizarea si pastrarea integritatii.
Prestarea asistentei juridica informationala organelor centrale de specialitate, ale administratii publice si instantelor judecatoresti, acordarea asistentei metodologice si de instruire in vederea exploatarii sistemului unic de stat de prelucrarea informatiei juridice.