43 years
Female
Chișinău
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".
About me
Financial specialist with 16 years of experience in retail and currency exchange operations.
Key Competencies:
Ability to listen and analyze: client needs, team dynamics, and financial performance
Full business cycle management: from strategy to operational execution
Profitability optimization without compromising service quality
Strict compliance with regulations while maintaining flexibility
Committed to Professional Growth:
Actively improving Romanian language skills for work
Quick adaptation to new environments and tasks
Fast learner of industry-specific nuances
Always open to constructive dialogue
TOP Skills
Work experience
August 2022 - October 2024
2 years 2 months
Currency Exchange Cashier Operator
Softdiling Ltd.
Sunny Beach, Bulgaria
Main responsibilities:
- Conducting currency exchange transactions (cash/non-cash) in compliance with BNB and AML/KYC standards
- Maintaining cash discipline and financial reporting
- Demand analysis and setting competitive exchange rates
- Working with bank terminals and 1C
- Personalized customer service level 5*
Key achievements:
Results of work with clients:
- Perfect reputation: 0 complaints in 3 seasons of work, thanks to absolute transparency of all operations.
- High loyalty: 70% of transactions, despite high commissions, tough repeated competition and a large number of exchange offices in the resort area.
Management recognition:
- Promotion to a position in premium hotels as a VIP service specialist.
- Receiving multiple bonuses for consistently exceeding planned targets by 30-40%.
January 2006 - March 2022
16 years 2 months
Founder and Project Manager
Children's Goods Store "Dytiachyi Svit"
Ukraine
Achievements:
Successfully launched and managed a children's retail store from scratch:
• Developed business concept
• Implemented full operational cycle (inventory, logistics, sales, marketing)
Oversaw all business processes:
• Product assortment planning
• Supplier relations management
• Sales monitoring and staff training
Key Results:
✓ Implemented proprietary accounting system → reduced errors by 90% vs. launch period
✓ Optimized product mix and loyalty programs → increased average ticket size by 1.5x
✓ Developed personalized service system → achieved 70% customer retention rate
Skills
Languages
Romanian Don't know
Russian Native
Ukrainian Native
English Communication
Desired industries
Education: Higher
Graduated in: 2004
European University of Finance, Information Systems, Management and Business (Kyiv, Ukraine)
Faculty: Finance
Speciality: Finance Specialist (with Distinction)
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".