24 years
Male
Chișinău
Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".
About me
Currently shifting towards Front-End Development, focusing on React, TypeScript, and building responsive, accessible UIs. My background in tech support taught me to dig deep into problems, work under pressure, and prioritize user experience — skills I now apply to coding every day. I’m eager to join a product-focused team where I can grow as a developer and contribute to building intuitive, user-friendly interfaces.
Show moreTOP Skills
Work experience
August 2022 - September 2024
2 years 2 months
Technical Support Engineer (with English)
Stefanini
Chișinău
Provided comprehensive technical support to end-users, resolving software, hardware, and
network issues efficiently and effectively.
Delivered high-quality customer service in English, maintaining a professional and
empathetic tone to ensure customer satisfaction.
Diagnosed and troubleshot complex technical problems, escalating to higher-level support
when necessary.
Created and maintained detailed documentation of support cases, solutions, and procedures
to enhance knowledge sharing and team efficiency.
Worked closely with other departments such as engineering and product management to
provide feedback and improve product quality.
Skills
Languages
Romanian Communication
Russian Native
English Fluent
Desired industry
Education: Incomplete higher
Graduated in: 2022
Universitatea de Stat din Moldova
Faculty: Facultatea de Matematică și Informatică
Speciality: Informatică aplicată
Job preferences
Location
Hybrid
Remote
In-house
Working hours
Full-time
Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".