32 ani
Masculin
Cahul
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Despre mine
-To ensure the correct functioning and maintenance of all internal and external customer IT
equipment and services.
-Answering the calls, approximately 70 calls per week. Create the incidents and resolve them.
-Maintenance of work stations: solving various soft/hard problems (component
replacement).
-Installation/configuration of software packages, installation/configuration peripherals and
resolving possible technical incidents.
-Ensure that all activities are completed and documented in accordance with the required
standards, methods and procedures.
-Carry out local repairs of faulty equipment and services to the highest standards and
coordinate the resolution with the appropriate resolver group.
-Manage the replacement of faulty equipment through the use of spares, and ensuring the
timely replenishment the spare according to prescribed availability and sparing policy.
-Manage local suppliers in the provision of services for the SITA Field Operations center and
report on services provided to management.
Experiența profesională
Septembrie 2015 - Prezent
9 ani 10 luni
IT Support Specialist | Level 2 | OSS
Confidential
Confidential
Active Directory Create/edit user accounts
Manage group policies
Manage the file server (rights, backups)
Hardware: ordering, building, diagnosing, repairing
Software: OS and software installation, configuration, proxy, backups, shared folders, remote service,
Local network end support: manage switches, VLANs, connections from floor boxes to the devices, networking racks cabling
Manage associated devices: printers, VoIP phones, scanners, UPSes, TVs, headsets, webcams, etc.
Manage user requests using the ticketing system
Limbi
Română Fluent
Rusă Elementar
Engleză Fluent
Studii: Superioare
Absolvit în: 2016
Universitatea Vasile Alecsandri din Bacau
Facultatea: Calculatoare si Tehnologia Informatiei
Specialitatea: Inginer
Preferințe pentru job
Programul de muncă
Flexibil
Permis de conducere
Categoria: A, B
Cu automobil personal
Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".