CV: IT Support
este accesibila doar pentru utilizatorii inregistrați.
Active Directory Create/edit user accounts
Manage group policies
Manage the file server (rights, backups)
Hardware: ordering, building, diagnosing, repairing
Software: OS and software installation, configuration, proxy, backups, shared folders, remote service,
Local network end support: manage switches, VLANs, connections from floor boxes to the devices, networking racks cabling
Manage associated devices: printers, VoIP phones, scanners, UPSes, TVs, headsets, webcams, etc.
Manage user requests using the ticketing system
Specialitatea: Inginer.
-To ensure the correct functioning and maintenance of all internal and external customer IT
equipment and services.
-Answering the calls, approximately 70 calls per week. Create the incidents and resolve them.
-Maintenance of work stations: solving various soft/hard problems (component
replacement).
-Installation/configuration of software packages, installation/configuration peripherals and
resolving possible technical incidents.
-Ensure that all activities are completed and documented in accordance with the required
standards, methods and procedures.
-Carry out local repairs of faulty equipment and services to the highest standards and
coordinate the resolution with the appropriate resolver group.
-Manage the replacement of faulty equipment through the use of spares, and ensuring the
timely replenishment the spare according to prescribed availability and sparing policy.
-Manage local suppliers in the provision of services for the SITA Field Operations center and
report on services provided to management.