32 ani
Masculin
Chișinău
20 000 MDL
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".
Despre mine
The ability to work efficiently under pressure, which we acquired in carrying out a project that had to be 1
week before the deadline set.
- Creative thinking - in creating Newsletters for the company's website, when with the basic knowledge in
HTML / CSS3 I had to prepare the weekly content.
- HTML5 / CSS3 - elementary level - 3 years experience - writing Newsletters, uploading site content, setting
widgets, teasers, using the back-office application of the company's website.
- Preparation of graphic content for the designer.
- Participation in the development of marketing strategies
- Participation in the development of promotional campaigns.
- Brand promotion on social networks.
- Elaboration, writing, editing texts.
- Translation and implementation of interface elements of the site.
Experiența profesională
Aprilie 2024 - Prezent
1 an 5 luni
Trust and Safety Analyst
Webhelp România
Peste hotare
Trust and Safety analyst with Polish
Februarie 2022 - Aprilie 2024
2 ani 3 luni
Team Lead Contact Center
IGT Solutions
București
- Real time support for 10+ agents.
- QA
- Coaching.
- Reports about performance and opportunities
- Team meetings
Iulie 2021 - Octombrie 2021
4 luni
Ship-to-bill Analyst (Project based)
HCL Technologies
Sofia
- ExxonMobil customer service
- Billing
- Picking
- Interaction between customer and other departaments
Noiembrie 2020 - Iunie 2021
8 luni
Russian & English Customer Experience Specialist
Telus International
București
- Assisting clients with booking in Airbnb.
- intermediate between hosts and guests
- Provide answers to any questions.
- Work with complaints of guests and hosts, analysis of the problem and provide the appropriate solutions and answers
Iunie 2019 - Noiembrie 2020
1 an 6 luni
SENIOR COSTUMER SUPPORT SPECIALIST
IGT SOLUTIONS
București
- Assisting clients with booking in any Radisson Hotel Group hotel.
- Assess and address their needs during their stay
- Provide answers to any question about his reservations in real time.
- Work with complaints of guests, analysis of the problem and provide the appropriate solutions and answers
- Support for guests participating in the membership program, with everything from problems with an account to upgrade your account, points and promotions.
Mai 2016 - Iunie 2019
3 ani 2 luni
MARKETING ASSISTANT
Favbet Romania
București
The ability to work efficiently under pressure, which we acquired in carrying out a project that had to be 1
week before the deadline set.
- Creative thinking - in creating Newsletters for the company's website, when with the basic knowledge in
HTML / CSS3 I had to prepare the weekly content.
- HTML5 / CSS3 - elementary level - 3 years experience - writing Newsletters, uploading site content, setting
widgets, teasers, using the back-office application of the company's website.
- Preparation of graphic content for the designer.
- Participation in the development of marketing strategies
- Participation in the development of promotional campaigns.
- Brand promotion on social networks.
- Elaboration, writing, editing texts.
- Translation and implementation of interface elements of the site.
Limbi
Română Fluent
Rusă Fluent
Engleză Fluent
Poloneză Comunicare
Ucraineană Comunicare
Studii: Superioare incomplete
Absolvit în: 2016
Universitatea Alexandru Ioan Cuza
Facultatea: Istorie
Specialitatea: Istorie
Preferințe pentru job
Programul de muncă
Full-time
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".