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Address: Chisinau, Moldova (Home)

ABOUT ME

Well-qualified member of the team with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

WORK EXPERIENCE

01/2023 – CURRENT Chisinau, Moldova
FREIGHT TRANSPORT DISPATCHER DNC IT SERVICES

06/2022 – 01/2023 Chisinau, Moldova
FREIGHT BROKER ALVYS | ARCHERHUB

• Fostered positive business relationships to ensure continued interest in products and services.
• Searching for new clients and establishing contracts with shippers, across the U.S
• Manage customer/carrier relations.
• Negotiate rates.
• Generate sales leads.
• Cover the loads by our own carriers, or using Load Board DAT

09/2021 – 06/2022 Chisinau, Moldova
DISPATCH COORDINATOR DISPATCH42

• Directed dispatching, routing and tracking of fleet vehicles.
• Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
• Maintained updated and detailed records of calls in physical and electronic databases.
• Closely monitored dispatch board to triage and prioritize daily calls.
• Displayed energy and enthusiasm in a fast-paced environment.
• Oversaw daily operations to achieve high productivity levels.

03/2020 – 09/2021 Chisinau, Moldova
DISPATCH COORDINATOR EXTRA MILE TRANSPORT

• Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
• Sent out drivers to assist hourly callers based on locations, needs and worker availability.
• Maintained updated and detailed records of calls in physical and electronic databases.
• Closely monitored dispatch board to triage and prioritize over daily calls.

06/2019 – 03/2020 Chisinau, Moldova
SALES AGENT REPRESENTATIVE INTERNATIONAL TRAVEL NETWORK

• Increased sales by offering advice on purchases and promoting additional products.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Trained and mentored new sales representatives.
• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

EDUCATION AND TRAINING

10/2021 – CURRENT Cluj, Romania
MASTER HIGH PERFORMANCE: MANAGEMENT Babeș-Bolyai University

07/2021 Chisinau, Moldova
BACHELOR OF POLITICAL SCIENCE: INTERNATIONAL RELATIONS Free International University of Moldova

LANGUAGE SKILLS

Mother tongue(s):
ROMANIAN

Other language(s):
UNDERSTANDING | SPEAKING | WRITING
Listening | Reading | Spoken production | Spoken interaction
ENGLISH: C1 | C1 | C1 | C1 | C1
RUSSIAN: C1 | C1 | C1 | C1 | C1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user