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PROFESSIONAL SUMMARY

Motivated and adaptable professional with solid experience in customer service and dispatch operations. Fluent in English, Romanian, and Russian. Known for fast learning, sharp communication, and high stress tolerance. Proven ability to coordinate logistics, manage client expectations, and work efficiently under pressure.

SKILLS

• Fluent English & Native Russian/Romanian
• Strong communication & negotiation skills
• Logistics coordination & time management
• Conflict resolution & multitasking
• Team player with a proactive attitude
• Quick adaptation to new tools & systems

WORK EXPERIENCE

Dispatcher / Auto Transport Logistics

Private Company, Moldova
Feb 2025 – Present (4 months)

• Coordinated auto transport deliveries across the U.S.
• Communicated with drivers and clients to schedule pickups and drop-offs
• Handled load boards and ensured on-time delivery

Updater

Same Company, Moldova
Sep 2024 – Jan 2025 (5 months)

• Maintained records and updated load/tracking statuses
• Assisted dispatchers in real-time coordination tasks

Business Class Airline Ticket Sales Agent

Moldova
Mid-2023 – Mid-2024

• Sold premium air travel packages to high-end clients
• Delivered excellent customer experience over phone and email

Customer Support Agent

Ireland
2022 – 2023 (2 years)

• Provided front-line support for clients across Europe
• Resolved technical and general issues in fast-paced environments

EDUCATION

ASEM College, Moldova

Completed post-secondary education (details available upon request)

LANGUAGES

• Russian – Native
• Romanian – Native
• English – Fluent

REFERENCES

Available upon request.