Fișier CV încărcat

EDUCATION

• Muğla Sıtkı Koçman University, Muğla/Turkey
  English Language and Literature, 2024
  • 3.21 GPA
  • Irish Drama Reading club

WORK EXPERIENCE

• Club Life Design, Remote
  Customer Service, May 2023 - June 2023

  • Helping with content planning (posts, reels, and stories), researching trends & competitors, coordinating with the design & video team.
  • Helping in the course development team by researching for course topics, writing the scripts, subtitling, and creating bonus materials.
  • Creating and editing subtitles, helping with the content creation process.

• Club Letoonia Hotel, Fethiye/Turkey
  Spa Receptionist, Jun 2022 - Aug 2022

  • Handling customer service, resolving complaints, and ensuring guests leave satisfied.
  • Organizing therapists and their daily schedules, informing them about guests and procedures, and ensuring they provide the correct service.
  • Tracking appointments and adjusting the daily schedule accordingly, communicating with guests to provide detailed information about procedures, and recommending the most suitable treatment based on their expectations and needs.

• Freelance, Turkey
  English Teacher, Apr 2017 - Present

  • Taught English to children and adults of varying ages and proficiency levels.
  • Experience with both 1-on-1 and small group instruction, fostering a supportive and collaborative learning environment.
  • Employed gamification strategies to create engaging and interactive learning experiences, fostering student motivation and active participation.
  • Prioritized speaking skills development through activities that encouraged students to practice and improve their fluency, pronunciation, and confidence.
  • Implemented a variety of speaking-focused activities, such as role-plays, debates, and discussions, to provide students with ample opportunities to use English in real-world contexts.

• Self-Employed, Turkey
  Tattoo Artist, Aug 2019 - Present

  • Ability to create custom tattoo designs tailored to individual client preferences.
  • Excellent communication and interpersonal skills to build rapport with clients and understand their desired tattoo designs.
  • Ability to provide personalized consultations and offer expert advice on tattoo placement, size, and style.
  • Prioritizes open communication and active listening to ensure clients feel heard and understood throughout the tattoo process.
  • Maintains a strong reputation for exceptional customer service through positive reviews and referrals.

PROFESSIONAL INTERNSHIP

• Muğla Gazi Anatolian High School, Muğla/Turkey
  English Teacher, Oct 2024 - Jan 2025
  • Attended English language classes as an observer and closely followed classroom practices.
  • Gained experience in designing lesson plans suitable for different grade levels.
  • By practicing teaching in the classroom under the guidance of a teacher, improved communication and presentation skills.
  • Observed classroom management, student motivation, and effective learning strategies.
  • Developed materials and activities to support language learning.
  • Graduated from university after completing pedagogical formation.

VOLUNTEERING EXPERIENCE

• Huawei Student Developers, Muğla/Turkey
  Social Media Manager, Mar 2023 - Aug 2023
  • Representing university in Huawei Student Developers program
  • Planning and creating content for Instagram, Twitter, and LinkedIn.
  • Interacting with the community, replying to DMs and comments.
  • Researching new content ideas and adapting them into the niche.

SKILLS & INTERESTS

• Skills: Google Workspace, MS Office, Notion, social media, customer service, communication, planning, and organizing
• Languages: English (Advanced), Turkish (Native), French (Beginner), Italian (Beginner).