Masculin
Chișinău
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SALES MANAGER & CUSTOMER SUPPORT AGENT
PROFILE
I have a solid background in client support and service-based sales. I communicate clearly, manage tasks responsibly, and handle customer questions with patience and accuracy.
EDUCATION
Academy of Economics of Moldova
2nd year
SKILLS
- Professional email communication
- Business call etiquette
- Negotiation psychology
- Time Management
- Effective Communication
- Professional phone demeanor
WORK EXPERIENCE
Sales Representative
Fortus Grup Brokerage (October 2024 → November 2025)
- Competitive environment
- Achieved and managed to exceed sales goals
- Managed to create a base of loyal clients
- Rich vocabulary phone and email
- High confidence level
- Skilled from the sales point of view
Customer Support Agent
Triumphant Logistics (Dec 2023 → August 2024)
- Helped clients with delivery updates, shipment status, and basic tracking questions
- Assisted customers in solving issues such as delays, missing documents, or wrong delivery info
- Communicated with drivers and dispatchers to clarify shipment details
- Handled phone calls, emails, and WhatsApp messages in a clear and polite manner
- Helped with preparing simple documents such as invoices, receipts, and order confirmations
- Entered customer information and shipment data correctly into the system
- Maintained a friendly attitude and kept clients calm during stressful situations
- Developed good problem-solving skills while working in a busy environment
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".
