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CONTACT
Chişinău, Moldova

EDUCATION
2009 - 2012
FREE INTERNATIONAL UNIVERSITY OF MOLDOVA
Bachelor's Degree in Translation and Interpretation (English & Spanish)

WORK EXPERIENCE

Logistics Coordinator
DHL Supply Chain - Daventry, UK
Jun 2021 - Aug 2025

• Verified incoming and outgoing goods against shipping paperwork to ensure accuracy and smooth workflow.
• Consistently followed health and safety procedures while handling products, supporting a safe and compliant work environment.
• Maintained high quality standards across all operational activities, helping reduce errors and improve overall efficiency.

Logistics Coordinator and Stock Assistant
June 2020 - May 2021
Amazon Distribution Center, Daventry, UK

• Performed inventory updates with handheld scanners to ensure accurate stock tracking. Coordinated the processing and packing of customer orders to ensure timely and accurate dispatch.
• Verified outgoing shipments against delivery schedules and assisted with van loading to streamline last-mile operations.
• Maintained strictly to workplace health and safety protocols while handling goods, contributing to a safe working environment.
• Ensured consistency to maintain quality standards across all operational activities, minimizing order errors and improving operational efficiency.

SKILLS

• Teamwork
• Time Management
• Effective Communication

LANGUAGES
Customer Support Representative
Katoen Natie, Chișinău, Moldova
May 2019 - May 2020

• Acted as a key point of contact for customer inquiries regarding company services and product availability, ensuring clear communication across departments.

• Managed order processing with accuracy and efficiency, supporting end-to-end customer fulfillment.

• Handled returns and exchanges, coordinating with logistics and inventory teams to ensure timely resolution.

• Resolved customer complaints with a problem-solving approach, maintaining service level standards and customer satisfaction.

• Directed inquiries to appropriate departments or supervisors, enabling faster issue resolution and internal workflow alignment.

• Romanian: Native

• English: Fluent

• Russian: Fluent

• Spanish: Intermediate

Waiter - Weddings & Events
June 2010 - Aprilie 2019
Sala de Aur & Leogrand Hotel, Chişinău, Moldova

• Welcomed and served guests at weddings, private parties, and large events.
• Worked closely with kitchen and event teams to keep everything running smoothly. Ensured guests felt welcome and well taken care of, even during peak service times.
• Processed cash and card payments.