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SKILLS

• Telesales & Cold Calling
• Investment Sales (Forex, CFDs, Financial Products)
• CRM Systems
• Lead Generation & Conversion Optimization
• Sales Funnel Management
• B2C & B2B Communication
• Sales Strategy Development
• Team Management & KPI Monitoring
• Market Analysis & Client Profiling
• Cross-Selling & Upselling Techniques
• Call Tracking & Performance Analytics Tools

SALES MANAGER

PROFILE

Dynamic and results-oriented Sales Manager with over 5 years of international experience in telesales and investment sales, including 2 years in a leadership role. Proven ability to lead and motivate sales teams, exceed revenue targets, and develop effective client-centric sales strategies. Skilled in B2C and B2B communication, financial product sales, and CRM management.

EMPLOYMENT HISTORY

Telesales Representative, 1&1 AG
Berlin, Germany
May 2019 -- Jun 2020

• Conducted outbound sales calls, presenting telecommunication services to B2C clients.
• Successfully converted leads into paying customers, with a 20% above-average conversion rate.
• Handled objections confidently, turning cold leads into warm prospects through effective communication.

Sales Agent - Investment Sales, Brokereo
Limassol, Cyprus
Dec 2020 -- Nov 2022

• Managed a diverse client base, providing insights on financial markets and investment opportunities.
• Achieved monthly and quarterly sales targets consistently, receiving "Top Performer" recognition multiple times.
• Delivered personalized consultations that increased customer loyalty and investment volumes.
• Tracked leads and performance using CRM tools, ensuring an organized and efficient sales pipeline.

Sales Manager, Brokereo
Limassol, Cyprus
Nov 2022 -- Dec 2024

• Led a team of 10+ sales agents, increasing overall team performance by 25% through structured training and mentorship.
• Developed sales strategies aligned with market trends and business objectives.
• Introduced KPI-based performance systems, improving accountability and target tracking.
• Collaborated cross-functionally with marketing and compliance departments to enhance lead quality and operational efficiency.
• Maintained and expanded high-net-worth client relationships, ensuring consistent portfolio growth.

SOFT SKILLS

• Team Leadership & Mentorship & Effective Communication
• Strategic Thinking
• Resilience & Stress Management
• Goal-Oriented Mindset
• Conflict Resolution
• Adaptability & Growth-Oriented