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Professional Summary

Motivated and hardworking individual seeking an entry-level position as a Waiter to gain valuable experience in hospitality. Eager to grow professionally and provide excellent customer service. Eventually aiming to transition into a Sales Specialist role, building on strong communication and interpersonal skills.

Work Experience

Sales Specialist
Gold Spoon Cargo Loading and Unloading Services, UAE – Nov 2024 to Present

• Provided detailed information on products/services, including features, benefits, and pricing.
• Handled objections professionally and used upselling and cross-selling techniques to increase sales value.
• Managed inventory levels and assisted in stock replenishment and merchandising.
• Prepared daily, weekly, and monthly sales reports for supervisors or managers.
• Collaborated with the marketing team to support promotional campaigns and in-store events.
• Achieved and exceeded monthly sales targets and KPIs set by the management.

Waiter
Café Boom (Kazakhstan) July 2023 – May 2024

• Welcomed guests with a friendly attitude and seated them promptly.
• Took food and beverage orders accurately and entered them into the POS system.
• Handled customer complaints politely and reported issues to the supervisor when necessary.
• Worked closely with kitchen and bar staff to ensure smooth service.
• Provided menu recommendations and explained daily specials to guests.
• Processed payments (cash and card) and issued receipts.
• Followed food safety and hygiene standards as per company policy.
• Supported team during peak hours to deliver fast and quality service.

Education

Bachelor of Commerce (Business Administration) – University of Cape Coast, (Ghana) 2016

Languages Known

• English

Declaration

I hereby declare that the information provided is true and correct to the best of my knowledge.

Place: United Arab Emirates
Date: 27.07.2025