Fișier CV încărcat

Personal Information

• Date of birth: 18.01.1978

Education

• 2001 - 2003: International Institute of Management, specialty Management, Chisinau, the Republic of Moldova
  • Licensed in Economics
• 01.09.1995 – 29.06.2000: State University of Moldova; Faculty of Foreign Languages and Literatures, Chisinau, the Republic of Moldova
  • Translator/Interpreter from/into English/Romanian
  • Licensed in English Philology; Specialty Modern Applied Languages – Translator, Interpreter
• 01.09.1985 – 25.06.1995: Secondary school no. 20, Riscani district, Chisinau, Republic of Moldova

Professional Experience

• 22.10.2001 – Present: “Orange Moldova” – carrier of cell and data services
  • Senior Sales Expert
  • Sales Consultant
  • Churn management Expert
  • Risk Control Executive
  • Help Line Assistant
  • Work with the clients
• 20.02.2001 – 22.10.2001: International Theatre Festival “One Man Show”
  • Translator-Interpreter; Secretary – full-time position
  • Project assistance, foreign relations coordination and supervising
• 27.12.1999 – 10.01.2001: “Free Fisheries” SRL – private company, dealing with import, procession and selling of frozen fish and fish products in the Moldovan market
  • Secretary Referent, Translator – full-time position
  • Assistance, secretarial work; translation of contracts, official documents
• 17.02.2000 – 20.06.2000: BCA “Banca de Economii”; Department of IT
  • Translator – part-time position on labor agreement basis
  • Web designing activity, bank website translation
• 01.08.1999 – 15.12.1999: International Festival “One Man’s Show”; Department of Culture
  • Secretary, Translator/Interpreter - part-time position on labor agreement basis
  • Organizational procedures, fund-raising, guidance, interpreter in press conferences
• 12.06.1998 – 12.08.1998: “Glass Container Company“ – private company dealing with the production and selling of glass bottles, containers
  • Translator - part-time position on labor agreement basis
  • Translation of different letters, invoices, bills of lading, submission of all translated materials for balance sheet
• 29.05.1997 – 29.09.1997: “Air Moldova International” – private air passenger and cargo carrier
  • Pax – Handling Manager – full-time position
  • Passengers Assistance at flights, check-ins, managerial observance

Languages

• English – excellent spoken and written (excellent active and passive vocabulary)
• Romanian – excellent spoken and written (excellent active and passive vocabulary) – native language
• Russian – good spoken and written (good active and passive vocabulary)

Trainings

• Conflict Handling
• Stress Management
• Customer Care attitude & communication training
• Practicum for customer care services
• Basics of sales
• Advanced sales techniques

Working Skills

• Responsibility, discipline obeying
• Initiative, set to attain the goal
• Ability to work hard, under pressure and fruitfully
• Ability to co-work with surrounding people
• Ability easily to join new working team.