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Nationality: Moldovan

Languages: English- C1 Level; Romanian/Russian- Native

Education

• B.Sc. Applied Psychology (in progress)

Personal Profile

A well-presented, diplomatic, and articulate individual with great attention to details and outgoing personality capable of providing exceptional customer service, as well as building and maintaining good relationships with work colleagues. Extensive experience in the Sales, Marketing, and Customer Service fields. Great understanding and knowledge of the international scene with its diverse demographic and cultural trends. Able to work solo and as a part of a team. Analytical and “out of the box” thinker. Over 20 years of working experience in the Kingdom of Bahrain.

Employment Objective

Seeking employment within the field of Sales and/or Customer Service where I can use my experience and skills; where I can learn and hopefully advance, as well as increase my employer’s reputation and profitability.

Career Profile

• Gulf Air Cabin Crew, Cabin Senior (Economy and Business Class cabins)
• Retail Shop Manager (Salsa Jeans- Azadea Group)
• Marketing – Promoter (BMMI, BIC, Intercol, National Motors)
• Brand Executive (Loacker- Lari Group)
• Assistant Teacher (MNS- Bahrain)

Career History

May 2016 – Present

• Certified Personal Trainer and Sports Nutrition Specialist- Freelance

October 2011- April 2015

• Flight Attendant - Gulf Air
  • Responsibilities:
    • Carrying out pre-flight checks of the safety and emergency equipment
    • Ensuring all necessary meals and drinks are loaded onboard
    • Greeting passengers and directing them to their seats
    • Informing passengers of the aircraft safety procedures
    • Serving meals and refreshments to passengers
    • Selling duty-free goods
    • Providing first aid when necessary
    • Ensuring passengers’ safety and wellbeing throughout the flight

April 2010 – October 2011

• Retail Shop Manager – Salsa Jeans
  • Responsibilities:
    • Completing store operational requirements by scheduling employees; following on work results
    • Ensuring the achievement of financial objectives
    • Ensuring the availability of merchandise by maintaining inventories, placing orders, and receiving merchandise shipments
    • Identifying current and future trends by establishing rapports with potential and existing customers
    • Maintaining the stability and reputation of the store
    • Maintaining professional and technical knowledge by attending educational workshops

November 2009 – January 2010

• Brand Executive – Lari Group
  • Responsibilities:
    • Monitoring market trends
    • Carrying out consumer research
    • Writing and presenting reports to senior management
    • Striving to increase the visibility of the brand, thus increasing the sales
    • Overseeing the optimal display of the product

2008 – 2011

• Sales Promoter – BIC, National Motors, Intercol
  • Responsibilities:
    • Providing product samples and information to customers
    • Recording and reporting demonstration and sales-related information
    • Selling products being promoted
    • Setting up and arranging display and demonstration areas
    • Establishing rapports with existing and potential customers
    • Providing VIP Customer Service during various events at the BIC

April 2004 – April 2007

• Flight Attendant and Cabin Senior – Gulf Air
  • Responsibilities:
    • All Flight Attendant Responsibilities
    • Overseeing the service delivery in the respective cabins (as Cabin Senior)
    • Ensuring the standards set by the company were followed throughout the flight (as Cabin Senior).