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ABOUT ME

A hardworking housekeeping professional with over 4 years of expertise in maintaining cleanliness, and safety standards, and delivering excellent guest service. Seeking to apply my strong attention to detail, time management, and multitasking skills in a dynamic hospitality environment, while contributing to a positive and efficient team atmosphere.

WORK EXPERIENCES

Housekeeping Attendant
Sweet Home Hotel (3 Star)
Mar 2021 - Aug 2024

• Cleaning: Clean rooms, hallways, and common areas.
• Restocking: Replenish toiletries and amenities.
• Laundry: Collect, wash, and return linens.
• Maintenance Reporting: Report damages and repairs.
• Safety: Follow hygiene and safety guidelines.
• Guest Service: Respond promptly to guest requests.

Cleaner
Kentucky Fried Chicken (KFC)
Jan 2019 - Feb 2021

• Clean and sanitize dining areas, tables, and chairs.
• Sweep, mop, and vacuum floors regularly.
• Maintain cleanliness in the kitchen and restrooms.
• Dispose of trash and replace liners in bins.
• Restock cleaning supplies and ensure proper storage.

PROFESSIONAL SKILLS

• Excellent customer service.
• Attention to Detail
• Time Management
• Customer Service
• Multitasking
• Physical Stamina
• Communication
• Problem-Solving
• Knowledge of Cleaning Products
• Teamwork
• Safety Awareness

COMPUTER SKILLS

• MS Word & MS Excel
• PowerPoint
• Photoshop
• Internet Browsing
• Outsourcing

EDUCATION

Bachelor of Social Science (BSS)
University: National University
Subject: Political Science
Result: CGPA - 3.05 (Out of 4.00)
Passing Year: 2018

Higher Secondary Certificate (HSC)
Institute: Adil Uddin Degree College
Board: Jessore
Group: Business Studies
Result: GPA - 3.60 (Out of 5.00)
Passing Year: 2013

Secondary School Certificate (SSC)
Institute: Amalsar High School
Board: Jessore
Group: Humanities
Result: GPA - 3.38 (Out of 5.00)
Passing Year: 2011

LANGUAGE

Mother Tongue(s): Bengali
Other Language(s): English (Fluent)

• Reading: C2
• Speaking: C2
• Writing: C2

HOBBIES

• Reading
• Writing
• Watching News
• Traveling
• Photography
• Fishing
• Playing
• Public speaking
• Event planning

ATTRIBUTES

• Friendly: Approachable and warm.
• Attentive: Responsive to customer needs.
• Patient: Handles situations calmly.
• Organized: Manages multiple tables efficiently.
• Detail-oriented: Precise in orders and service.
• Knowledgeable: Informed about the menu.
• Adaptable: Flexible in changing circumstances.

EXTRA CURRICULAR ACTIVITIES

• Inter School Cricket Team player
• Non-Professional Photography
• Social Work

DECLARATION

I certify that the information in this resume is accurate and complete to the best of my knowledge. I authorize verification of these details for validation purpose.