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Global Support Processes Specialist in Automotive Industry

Location: Balti / Moldova

PROFESSIONAL SUMMARY Specialist with over 14 years of experience in a multinational company, advancing from production operator to process expert. Solid experience in team coordination, international training, process implementation and workflow optimization. Bilingual in Romanian and Russian, with advanced knowledge of English and French. Results driven with over 5 years in English teaching at school and tutoring, mentorship skills as educator at boarding school, proven abilities to enhance learning outcomes and streamline operations. Looking for a remote opportunity in different fields where I can bring value through technical skills, intercultural communication and adaptability.

CORE COMPETENCIES

• Process Optimization & Workflows Improvement
• Quality Assurance & Compliance in Automotive Manufacturing
• Data Analysis & Problem Solving
• Cross-Functional Team Collaboration
• Training & Development (technical & academic)
• Curriculum & Lesson Planning
• Classroom & Behavior Management
• Student Mentorship & Pastoral Care
• Conflict Resolution & Emotional Support
• Multilingual Communication (English, Romanian, Russian, French)
• Interpersonal & Cross-Cultural Communication
• Leadership & Coaching Skills
• Attention to Details & Accuracy
• Organizational & Time Management Skills

PROFESSIONAL EXPERIENCE

Global Support Processes Specialist in Automotive Industry
Draexlmaier Group | Balti, Moldova
August 2011 - Present

• Verifying Manufacturing Processes according to specifications.
• Creating detailed work instructions for production teams.
• Conducting technical training on applied technologies.
• Diagnosing and resolving process deficiencies and equipment malfunctions.
• Analyzing defects and errors in mechanical and electrical systems.
• Conducted final inspections, ensuring compliance with technical and quality specifications and regulatory standards.
• Supporting process optimization and development of new workflows.
• Consulting on planning and acquisition of production facilities based on operational standards.
• Collaborating cross-functionally with internal and external departments and working groups.
• Developing and delivering training concepts for internal and international teams.
• Conducting customer audits.

Teacher of English Language and Literature
State boarding school | Balti, Moldova
September 2004 - May 2009

• Teach English lessons that cover grammar, literature, writing and speaking skills.
• Evaluate student work through tests, assignments, and classroom participation.
• Curriculum development and planning.
• Provide pastoral care and support.
• Support students learning by offering guidance and extra help when needed.
• Lead or join extracurriculars like drama, debate or writing clubs.
• Communicate with parents, staff, and the school community.

Educator
State boarding school | Balti, Moldova
September 2004 - May 2009

• Students Mentorship & Guidance by providing academic and personal support to students living away from home.
• Classroom & Behavior Management by maintaining discipline while fostering a positive, respectful learning environment.
• Pastoral care & Emotional Support by addressing students' social, emotional, and developmental needs.
• Conflict Resolution & Mediation by helping students navigate interpersonal challenges and resolve disputes through empathy & ability to build trustful relations.
• Extracurricular Engagement by organizing and leading after-school activities that encourage growth beyond academics.

EDUCATION

Teacher of English and French Languages and Literature
Balti, Moldova | Graduated: 2001
Bachelor of Education

SKILLS & TOOLS

• Software: Outlook, Word, Excel, PowerPoint
• Technical Skills: Construction Documentation, Process Analysis, Cost Estimation
• Languages: Romanian (Native), Russian (Fluent), English (Fluent), French (Intermediate)
• Project Management: Risk Management, Quality Control
• Tutoring: Personalized Learning Plans, Effective Communication, Subject Matter Expertise, Feedback and Progress Tracking, Time Management Skills
• Process Improvement Consultant: Data Analysis and Interpretation, Project Management, Process Mapping, Change Management, Lean Manufacturing Tools and Techniques

KEY ACHIEVEMENTS

• Successfully supported project ramp-up, leading to independent, efficient and productive operations.
• Effectively analyzed and resolved customer concerns, through root-cause analysis, driving waste reduction and continuous processes improvement.

ADDITIONAL INFORMATION

• Availability: Immediately available for new opportunities
• Personal Interests: passionate about lifelong learning, cross-cultural communication, nature, animals care, reading books, and supporting people in need. Enthusiastic about technologies, industrial processes, and understanding how systems function.