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PROFILE

Customer-focused professional with 17 years of experience in hospitality management, with proven strengths in sales, service excellence, and team leadership. Skilled at building strong client relationships, solving problems efficiently, and delivering results in fast-paced environments. Fluent in English, adaptable, and motivated to apply these skills in sales or customer support roles. Also a passionate photographer and videographer, creating lifestyle and business content with a sharp eye for detail and customer appeal.

EXPERIENCE

FREELANCE PHOTOGRAPHER & VIDEOGRAPHER, DOUBLEN CREATIVE STUDIO, 2019 - PRESENT
Creating professional content for small businesses to enhance their visibility on social media platforms and personal websites.

FOOD AND BEVERAGE ASSISTANT MANAGER, PARK HOUSE HOTEL & SPA, MIDHURST, UK, MAY 2024 - JULY 2025
Co-leading the F&B department alongside the Restaurant Manager of a high-end British countryside hotel. Managing the team to provide excellent service in running the restaurant, events, pool bar, and room service.

SHOWROOM & CAFE MANAGER, DESIGN VINTAGE, WEST STOKE, UK, AUGUST 2023 - MARCH 2024
Running the daily operation of a busy cafe serving food and drinks, overseeing staff and ensuring a high standard guest experience. Trained and motivated team members, and maintained a clean and inviting environment.

RESTAURANT MANAGER, HORSE & GROOM, EAST ASHLING, UK — MAY 2021 - JULY 2023
Delivering high standard of food & beverage service (the Horse & Groom is included in the Great Britain Michelin Guide 2022), managing daily restaurant operations.

RESTAURANT MANAGER, CIDER HOUSE RISTORANTE, CHICHESTER, UK — SEPTEMBER 2019 - MAY 2021
Working alongside a small team in a busy environment delivering high standard of Italian food. Managing daily tasks, bookings, rotas, finances.

CATERING MANAGER, CATERING DEPARTMENT, UNIVERSITY OF CHICHESTER, UK, MARCH 2019 - SEPTEMBER 2019
Managing the front of house team. Ensuring efficient Catering department operation. Maintaining high productivity, quality and customer service standards. Manage the daily revenues and reporting weekly and monthly in tight communication with the Financial team at Elior UK.

CATERING SUPERVISOR, CATERING DEPARTMENT, UNIVERSITY OF CHICHESTER, UK, FEBRUARY 2017 - MARCH 2019
Coordinating daily Front of house operations. Cashing up and reporting daily to Head Office. Ensuring a monthly stock check.

CATERING ASSISTANT, CATERING DEPARTMENT, UNIVERSITY OF CHICHESTER, UK, SEPTEMBER 2016 - FEBRUARY 2017
Ensuring quality service to University students & staff in the University canteen and providing Hospitality services within the Campus.

RESTAURANT MANAGER, MOJITO RESTAURANT, CHISINAU, REPUBLIC OF MOLDOVA, JULY 2011 - AUGUST 2016
Managing, within a great and young management team, one of the biggest and most popular restaurants in the capital of Republic of Moldova, with a capacity of up to 300 covers. Managing daily tasks, goals, and leading a total team of 35-40 people. Working with the managing team on the planning and developing of the restaurant, both for short & long terms.

WAITING STAFF, BIER PLATZ RESTAURANT, CHISINAU, REPUBLIC OF MOLDOVA, JUNE 2008 - MAY 2011
Member of the Front of house team.

EDUCATION

Licentiate in Economics — Moldovan State University, Chisinau, Republic of Moldova, 2008-2011
Bachelor degree in Music (Clarinet & Piano) - Ciprian Porumbescu Lyceum, Chisinau, Republic of Moldova 1995 - 2007.

LANGUAGE

• English - fluent
• Romanian - fluent (native)
• Russian - fluent

SKILLS

A person with high sense of responsibility and very dedicated to the end point goal. A team player, with punctuality as a priority, a quick learner and a respectful person. Very communicative and open to everyone.

GENERAL COMPUTER SKILLS:

• Word, Excel basics

ADVANCED COMPUTER SKILLS:

• Final Cut Pro, CapCut (video editing)
• Adobe Lightroom and Photoshop (Photo retouching and editing).