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Address: Chisinau, Republic Of Moldova

Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.

Sales professional with solid background in managing high-performing sales and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.

Skills

• Strong attention to detail
• Customer-focused professional
• Strong analytical abilities
• Focused on achieving goals in challenging environments
• Skilled in analytical problem-solving
• Experienced in addressing and resolving complex project needs
• Open to feedback for growth
• Results-oriented self-starter
• Effective team collaboration
• Self-directed multitasking
• Analytical problem-solving
• Strong planning and organization skills
• Proficient in teamwork
• Collaborative networking abilities
• Employee supervision
• Achievement monitoring and reporting

Work History

• Apr 2022 - Current
  Sales Manager-Buyer Outsource

• Aug 2015 - Jun 2020
  CUSTOMER OPERATIONS AGENT

• Jan 2012 - Oct 2013
  Receptionist/Manager HR

• Jan 2012 - Jul 2012
  Checking Analyst Department
  SERRAVALLE DESIGN OUTLET (Furla, Coccinelle, Coach)

  • Resale of outlet luxury goods, finding business partners developing B2B and B2C sales.
  • Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.

• ORANGE Moldova, International Operations Department (IT Park)

  • Responsible for completing a range of customer operations processes (such as: contracts activations and cancellations, prepay to post-pay migrations; change of tariff; change of ID, providing support for B2B sales managers)
  • Streamlined operational processes to enhance workflow efficiency
  • Coordinated cross-departmental communication to ensure timely updates and issue resolution in operations.

• Illusion Beauty, BUCURESTI, BUCURESTI

  • Hosting, planning and making appointments for customers.
  • Providing new leads (setting up promotion campaigns on social medias, calling the existent customers and horizontally selling them services, planning and realizing marketing campaigns)
  • Recruiting employees.
  • Managed front desk operations, ensuring excellent customer service and efficient appointment scheduling.
  • Trained and supervised reception staff, fostering a collaborative and high-performing team environment.

• ISRA CENTER MARKETING RESEARCH SRL, BUCURESTI

  • Assistance in filling in the questionnaires for Pharmaceutical surveys.
  • Checking the middle segment business questionnaires and after proving their authenticity introducing them in PC.
  • Analyzed market trends to inform strategic decision-making and enhance client marketing initiatives.
  • Coordinated research projects, ensuring timely delivery of insights through effective resource management.

• Oct 2011 - Dec 2011
  Real Estate Agent

• Mar 2011 - Jun 2011
  External Relations Department

• Feb 2010 - Mar 2011
  PROMOTER, HOSTESS
  Diamond Group, BUCURESTI, BUCURESTI

  • Providing leads (calling the persons who are selling estate and convince them to work with our company).
  • Finding customers and performing the sale.
  • Negotiated contracts and agreements, ensuring favorable terms for clients.
  • Guided clients through property transactions, providing expertise in market conditions.

• TELEMAR, Chisinau, Chisinau

  • Help with Import and Export procedures (documentation, certificates etc)
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

• PREMIER-SV

  • Working as a promoter in markets, at public events, street and locals, advertising and sale goods and services.
  • Developed promotional strategies to enhance brand visibility and drive customer engagement.
  • Coordinated events and product launches, ensuring seamless execution and positive attendee experiences.

• May 2010 - Sep 2010
  HOSTESS
  COASTAL VENTURES MANAGEMENT (SUA)

  • Help at the front desk by assisting customers (information about flights, reservations for events and locals, etc.)
  • Welcomed and seated guests, ensuring a positive first impression and efficient table management.
  • Coordinated reservations and waitlists, optimizing guest flow during peak dining hours.

• Jan 2008 - Oct 2008
  Research Operator
  IMAS INC

  • Performing door-to-door surveys.
  • Operated and maintained production machinery to ensure efficient workflow and high-quality output.
  • Conducted routine inspections to identify and resolve equipment issues, minimizing downtime.

Languages

• Romanian: Native
• Russian: Listening C2, Reading C1, Spoken interaction C2, Spoken production C1, Writing C1
• English: Listening C1, Reading C1, Spoken interaction B2, Spoken production B2, Writing B2
• French: Listening A2, Reading A2, Spoken interaction A2, Spoken production A2, Writing A2
• Italian: Listening A1, Reading A1, Spoken interaction A1, Spoken production A1, Writing A1
• Ukrainian: Listening B1, Reading A2, Spoken interaction A2, Spoken production A1, Writing A1

Education

• Jan 2011
  Lycence: International Economic Relations
  Academy of Economic Studies of Moldova

• Jan 2007
  Primary school and high school
  “Viorel Ciobanu” Lyceum

Driving Licence

• B

Training

• MARKETING by Dumitru Talmazan: Social media management, marketing and sales strategies training.
• Booster 2.0 (By Sergiu Diaconu): Business training. Sales, Marketing, Leadership, Management trainings.
• BRIDGE Business Solutions (By Alexandru Bordea): Social media and online sales training. Business administration and management training.