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About me

IT Product Manager with 2+ years of experience and a solid foundation in product support, reporting, testing, and data analysis. Strong organizational skills and a proactive mindset, with a passion for taking initiative and driving improvements. English level B2–C1, capable of maintaining formal correspondence and professional communication. Eager to grow further and open to new challenges where I can contribute to the team’s and company’s success.

Experience

3 years

Skills

2023 Apr – 2025 May Unifun IT Product Management IT Product Manager Kanban

• Maintain Project Docs: Maintaining project documentation: Regularly maintained and updated project documentation, providing clear weekly status reports on completed tasks, ongoing work, and upcoming steps to ensure team alignment and project transparency.
• Teamwork: Worked in cross-functional team: Acted as a liaison between IT, Account Management, Product Managers, and Monitoring teams, fostering clear communication and ensuring smooth cross-departmental collaboration.
• Customer Support Testing: Conducted pre-launch and post-update testing to validate new features and product modifications, contributing to overall product quality and user satisfaction.
• Organizational skills
• Data Analysis
• Creating reports
• HTML, CSS, WEB Design
• Testing

Language

• Russian - Native
• English - Fluent (B2-C1)
• Romanian - Basic

Customer Support: Provided client support for technical issues, configuration change requests, and general inquiries related to the IT product; conducted product training sessions in English to ensure effective use of the web interfaces.

Reporting: Demonstrated strong reporting skills by independently creating and maintaining structured daily, weekly, and monthly reports on personal task progress and IT product performance across all mobile operators.

Data Analysis: Analyzed performance data from internal reports to identify patterns and inefficiencies in IT product operation; based on insights, adjusted product configurations and advertising texts to optimize effectiveness and improve KPIs.

2022 Mar - 2022 Aug Freelance Front-end Developer

• Website creation: Redesigned and updated a multi-page website for a pet food manufacturing company using skills acquired through a Front-end development course. Worked directly with the client to approve changes, implemented a carousel slider, added new content blocks, sections for each product type, and a blog.
• Bulgarian - Basic
• Creating single-page websites: Developed multiple single-page websites for a student group, including a portfolio site, an online jewelry store, a flower-themed page, a movie portal, and an auto repair service site.

Courses Education

2022 - 2022 WEB Application Management Freelancer for life

2018 - 2022 Colegiul de Studii Administrative și Fiscale

I was one of the best students in the group in the disciplines related to website making, programming, databases, and design.