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Work Experience

• 01.08.2019 – 13.12.2025

  • Employer: Gilat Satellite Networks, mun. Chișinău, Vlaicu Pircalab street, nr. 63
  • Sector: Helpdesk Technician
  • Position: IT Service Desk, Information System Engineer
  • Responsibilities: Working with SAP and Salesforce, managing user accounts, resetting passwords, solving printer issues, resolving internal application issues, reinstalling Windows, setting up laptops for new users.

• 28.02.2018 – 01.07.2019

  • Employer: Stefanini, mun. Chișinău, Sfatul Tarii street, nr. 29
  • Sector: Helpdesk Technician
  • Position: IT Service Desk
  • Responsibilities: Assisting Travel Agents with GDS errors, resolving hotel rate issues, escalating errors, assisting with ticket exchanges, investigating incidents.

• 16.05.2017 – 25.02.2018

  • Employer: Rodl & Partner, mun. Chișinău, București street, nr. 67
  • Sector: Accountancy
  • Position: Accountant
  • Responsibilities: Preparing and examining financial records, ensuring timely tax payments, inserting customer information, suggesting cost reduction methods, maintaining accurate accounting records.

• 05.11.2016 – 14.05.2017

  • Employer: CA ”NVS-Audit” SRL, mun. Chișinău, Ștefan cel Mare street
  • Sector: Accountancy
  • Position: Accountant
  • Responsibilities: Preparing financial records, ensuring timely tax payments, creating customer documents, managing bank transactions.

• 01.04.2016 – 26.08.2016

  • Employer: Grange Rochester Hotel, 69 Vincent Square, Westminster, London, UK
  • Sector: Reception
  • Position: Concierge
  • Responsibilities: Assisting guests, serving drinks, preparing food, resolving room issues, booking tickets and taxis, providing city directions.

• 01.06.2014 – 03.09.2014

  • Employer: Johnny Rockets, 1216 Celebrity Circle, Myrtle Beach, South Carolina, USA
  • Sector: Staff
  • Position: Waiter
  • Responsibilities: Taking orders, serving food and drinks, cleaning tables, ensuring customer satisfaction.

• 25.06.2013 – 02.08.2013

  • Employer: Glass Container Company, mun. Chișinău
  • Sector: Staff
  • Position: Porter
  • Responsibilities: Moving heavy boxes, repairing pallets, cleaning the territory.

Education and Training

• 01.09.2012 – 01.06.2015
  • Institution: Moldova State University
  • Qualification: Licentiate in Economic Sciences
  • Subjects: Accounting, Statistics, Economic Theory, Management, Business Law, International Finance, Business English.
  • Level: Level 6 ISCED

Personal Abilities and Competences

• Native Language: Romanian
• Foreign Languages:
  • Reading: English – 10, Russian - 10
  • Writing: English – 10, Russian - 8
  • Speaking: English – 10, Russian - 10

Skills

• Social Skills: Teamwork, communication, stress resistance, learning new skills.
• Organizational Skills: Coordination, management, planning, attention to detail.
• Technical Skills: Microsoft Office, Internet browsers, operating systems (Windows XP, 8, 10).
• Workplace Skills: Business planning, customer service, communication, teamwork.

Personal Competences

• Flexible, proactive, result-oriented, communicable, disciplined.

Additional Information

• Driving Licence: Yes (B category)
• Hobbies and Interests: Music, football, swimming, traveling, reading, movies, snowboarding.