Fișier CV încărcat

WORK EXPERIENCE

ENDAVA – CHISINAU, MOLDOVA
APPLICATIONS MANAGEMENT ENGINEER – 06/07/2021 – CURRENT

• Provide technical and functional support for business platform users, ensuring smooth operation of core processes like Opportunity lifecycle and system integrations.
• Act as a bridge between business users and technical teams, clearly explaining platform issues, changes, and expected impacts.
• Monitor, investigate, and resolve incidents related to platform performance or data inconsistencies, using SQL for deeper analysis when needed.
• Coordinate and support large-scale changes such as M&A activities and annual Business Unit (BU) structure updates, ensuring accurate setup and minimal disruption.
• Work closely with developers, platform architects, and stakeholders to report bugs, suggest improvements, and test proposed solutions.
• Write and share clear documentation and update communications for changes, incidents, or process improvements.
• Contribute to continuous process improvements by sharing knowledge and helping enhance documentation and team workflows.

EDUCATION AND TRAINING

2020 – 2024
Chișinău, Moldova
PUBLIC SERVICES SPECIALIST
State University in Moldova
Field of study: Hotel Services, Tourism and Leisure

17/03/2021 – 24/06/2021
INTERNSHIP PROGRAMME APPLICATIONS MANAGEMENT
Endava

• Basic coding in JavaScript
• Rest API
• WEB technologies
• SQL
• Linux
• Agile and SCRUM methodologies
• Customer care
• Amazon cloud
  The final project for graduation: A hosted web project completed in 3 sprints.

08/2017 – 07/2021
Chișinău, Moldova
WEB APPLICATION TECHNICIAN
Centre of Excellence in Economy and Finance
Specialty: WEB administrator
General:

• English, mathematics, informatics
  Professional:
• Image processing (Adobe Photoshop, CorelDraw)
• Information processing (MS Word, Excel, Access)
• Database processing in MySQL, phpmyadmin
• C++ programming
• Creating websites using HTML, CSS, JavaScript and PHP
• Web application testing
• Web applications development using Laravel platform
• Management of software projects
  Field of study: Web Development

31/08/2008 – 30/05/2014
Chișinău, Moldova
GENERAL EDUCATION
Theoretical Lyceum "Ginta Latină"

31/08/2014 – 30/05/2017
Chișinău, Moldova
GENERAL EDUCATION
IPLT "Ștefan cel Mare"

LANGUAGE SKILLS

Mother tongue(s): ROMANIAN
Other language(s):

• RUSSIAN: C1 Listening, C1 Reading, C1 Spoken production, C1 Spoken interaction, C1 Writing
• ENGLISH: C1 Listening, C1 Reading, C1 Spoken production, B2 Spoken interaction, C1 Writing
• JAPANESE: A2 Listening, A1 Reading, A1 Spoken production, A1 Spoken interaction, A1 Writing

Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user

SKILLS

• Microsoft Dynamics Ax CRM
• DocuSign CLM Support
• HTML, CSS, JavaScript
• Rulebook Business Apps Support
• Incident Management
• MySQL

VOLUNTEERING

01/11/2020 – CURRENT
Erasmus Student Network Chisinau
PR and Communication (design)

• Preparation of visual materials (photo, video, images, illustrations)
• Contributing to the writing of texts, articles, messages that will be accompanied by published images
• Providing answers to messages that appear on social networks
• Contributing with strategic ideas for the development of the PR and communication department

ORGANISATIONAL SKILLS

• Participating at Sprint Planning in a Scrum team
• Prioritizing and delegating tasks
• Organizing trainings and KTs for new employees

COMMUNICATION AND INTERPERSONAL SKILLS

• Reporting task progress to external clients
• Frequent communication with international colleagues for task assessment and changes in workflow
• Hosting KTs, trainings, Demos etc.
• Compiling business emails regarding requests and incidents raised due to platform issues.