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Chișinău
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Summary
Customer-oriented IT engineer with 10 years of experience.
Professional Skills
- ITSM Tools: ServiceNow
- Script Languages: JavaScript (CSS, HTML, AngularJS), Python, SQL
- Tools (System Monitoring, System Management): SCCM, Altiris
- Network Technologies and Protocols: TCP/IP
- Operating Systems: Windows Server 2016, Windows 10
- Technical Documentation Writing Skills: Good technical documentation writing skills
Work Experience
AUXO (03.2022 - Current)
- Position: Developer
- Achievements: New module development, integration with Jira and SAP HCM
- Technologies: JavaScript, REST API, SOAP, Angular JS, XML, AJAX
- Responsibilities: Design, develop, and implement ServiceNow applications, including customizations, integrations, workflow automation, reports, dashboards, widgets, UI pages.
Fujitsu GDC Russia (09.2017 – 03.2022)
- Position: System Administrator/Developer (ServiceNow)
- Achievements: Developed an integration with Office365
- Technologies: JavaScript, CSS, HTML, AJAX
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Responsibilities:
- ServiceNow development: Design applications, user interfaces, and database logic.
- Automate applications using workflow, email, Scheduled Script Executions, and Events.
- Import data and integrate ServiceNow with third-party applications.
- Conduct knowledge transition sessions for the support team.
- ServiceNow system administration: Support existing applications, implement enhancement requests, collaborate with teams, and set up reports.
Fujitsu GDC Russia (11.2010-09.2017)
- Position: Technical Specialist
- Achievements: Maintain stable 24/7 service for critical customer business, automated reporting.
- Technologies: SCCM, Altiris, Microsoft Server 2010, Microsoft Windows 10, SharePoint, IPv4
- Responsibilities: Customer support, installing and updating applications, resolving incidents, working with ITSM systems and System Center Configuration Manager.
Education
- University: Kazan State University, Institute of Math
- Degree: Specialist
- Year of Graduation: 2011
Additional Information
- Languages: English (Upper Intermediate)
- Certificates: ITIL foundation, ServiceNow Certified System Administrator, Cisco Certified Network Associate
- Courses: Windows Server 2003, Active Directory, ITIL Foundation, ServiceNow system administration fundamentals, Cisco Certified Network Associate
- Soft Skills: Logical thinking, positive, responsible, sociable.
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".
