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LANGUAGE SKILLS

• Mother tongue(s): RUSSIAN
• Native: ENGLISH
• Advanced: ROMANIAN
• Fluent

SKILLS

Hard Skills:

• Project delivery
• Agile (Scrum/Kanban)
• Stakeholder & risk management
• UAT & release management
• Requirements (BRD/PRD, user stories, AC/BDD)
• BPMN/UML
• REST & SQL basics
• Product roadmaps & prioritization (OKRS, RICE, ICE, MOSCOW)

Soft Skills:

• Communication
• Empathy
• Facilitation
• Analytical thinking
• Conflict resolution
• Leadership
• Ownership
• Cross-cultural collaboration

Tools:

• Jira
• Confluence / Notion
• Miro / FigJam
• Figma / Adobe Illustrator / Photoshop
• GA4/ Amplitude
• Postman
• SQL basics
• Slack / Discord
• MS / Google Suite

PROFESSIONAL SUMMARY

Experienced Product Owner and Business Analyst with a strong track record in delivering SaaS products on mobile and web platforms. Expertise in converting business needs into technical requirements and leading Agile development. Skilled in optimizing product functionality and enhancing user experience while ensuring industry compliance. Proven ability to manage cross-functional teams and implement data-driven strategies for improved performance.

WORK HISTORY

05/2025 - current
Product Owner
Hora Services | Chisinau, Moldova

• Worked on SaaS platform with mobile ELD app and web admin portal for truck drivers, leading cross-functional team of 10 (mobile, backend, QA, design).
• Conducted competitor analysis for strategic positioning and compliance alignment.
• Ensured product met FMCSA compliance before release.
• Implemented and adapted Scrum ceremonies, increasing team productivity by 25-30%.
• Converted unclear and complex requests into clear user stories, BDDs, acceptance criteria, and data-driven test cases, improving coverage of core flows by 35%.
• Managed risks, dependencies, and stakeholder expectations across multiple parallel initiatives.
• Facilitated regular team meetings to monitor progress towards goals.
• Increased customer satisfaction by prioritising user experience in product development.

01/2025 - 04/2025
CHIEF OPERATING OFFICER
ROUTE ONE GROUP | Chisinau, Moldova

• Led IT department (20 people) across mobile, backend, web, QA, and design.
• Increased operational efficiency by 25% through process and workflow optimization.
• Standardized cross-department communication (IT, sales, support, marketing).
• Removed delivery blockers and improved collaboration between product, tech, and business teams.
• Defined KPIs and built dashboards to track delivery, quality, and performance.
• Coordinated strategy and priorities directly with CEO.

01/2023 - 12/2024
PROJECT MANAGER / PRODUCT OWNER / BA
ROUTE ONE GROUP | Chisinau, Moldova

• Delivered 6 websites, 2 mobile apps, and ERP modules from discovery to release.
• Gathered and translated requirements into clear epics, user stories, and tasks.
• Acted as Product Owner for ELD mobile app: roadmap, MVP scope, backlog management.
• Led grooming and aligned priorities with product, business, and engineering teams.
• Created structured documentation (flows, AC, BRDs) and UX maps in Figma/Miro.
• Defined success metrics and monitored feature adoption.
• Conducted market research to validate features and positioning.
• Maintained stakeholder alignment through transparent reporting and demos.

08/2022 - 01/2023
MANUAL QA
ROUTE ONE GROUP | Chisinau, Moldova

02/2021 - 08/2021
TICKETING AGENT
KIVORK Chisinau, Moldova

02/2019 - 02/2021
FRAUD ANALYST
KIVORK | Chisinau, Moldova

08/2017-09/2018
TRAVEL SALES AGENT
INTERNATIONAL TRAVEL NETWORK | Chisinau, Moldova

EDUCATION

02/2023 - 05/2023
Tekwill | Chisinau, Moldova
PROJECT MANAGEMENT COURSE: IT

03/2022 - 05/2022
Amdaris | Chisinau, Moldova
QA AUTOMATION INTERNSHIP: IT

07/2020 - 05/2021
STEP IT Academy Moldova
GRAPHIC DESIGNER: IT

10/2018 – Current
"Ion Creanga" University | Chisinau
Diploma of Higher Education: Psychology

09/2025 - Current
"Ion Creanga" University | Chisinau
Diploma of Higher Education: Psychology

HOBBIES AND INTERESTS

• Psychology & personal development
• Reading
• Gym
• Tennis