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IT Project Manager
Chișinău, Moldova

Summary
Project Manager with a strong technical backbone and 2 years of hands-on experience in IT implementation and support. Specialized in system integration, infrastructure tuning, and cross-functional communication. Bridging business and tech to get real things done — not just run meetings. Able to lead implementation, write specs, test features, and talk API with devs or translate it for clients.

Experience

1Step Solution
Implementation Manager
January 2024 - Present
Chisinau

• Supported and configured 1C (Retail, Accounting), including permissions, reports, and data exchange.
• Diagnosed and fixed system-level bugs: session lags, sync failures, misconfigurations.
• Installed and maintained retail hardware: fiscal printers, barcode scanners, POS terminals.
• Administered Windows servers and local networks; ensured uptime and performance.
• Wrote user manuals, created tech specs, trained users remotely and on-site.
• Optimized document flows and sped up database performance (MSSQL, PostgreSQL).

Key wins:

• Resolved 300+ tech tickets and client requests.
• Boosted 1C-to-SQL exchange performance through query optimization.
• Reduced repetitive support load via clear manuals and automation.

Unifun
IT Product Manager
April 2023 - January 2024
Chisinau

• Worked with devs and QA on product launches for mobile operator services.
• Prepared specs, tested features, tracked bugs, kept delivery on schedule.
• Handled client comms (email, calls, demo sessions), clarified requirements.
• Participated in roadmap discussions, flagged tech limitations, suggested workarounds.

PJSC MOEK
Lead Specialist, Technical Department
April 2022 - October 2022
Moscow

• Maintained compliance and environmental reporting.
• Coordinated SAP-based document flows between departments and contractors.

Education
Russian University of Friendship of Peoples (RUDN)
Energy and Resource-Saving Processes in Chemical Technology, Petrochemistry, and Biotechnology
2015 - 2019
Bachelor's degree

Tools & Tech
1C:Enterprise, MSSQL, PostgreSQL, SAP ERP, Jira, Confluence, Trello, ClickUp, Postman, Windows Server, Git (basic), REST API, AnyDesk, TeamViewer, Zoom, Slack, Microsoft 365, RDP, Putty, Termius, Grafana, Notion, PowerShell.

Skills

• Project coordination & deadline control
• Writing specs, manuals, and task breakdowns
• API integration (REST)
• Data debugging & SQL analysis
• Retail hardware setup and support
• Remote training & user onboarding
• Server & network administration (basic)

Certifications
Jira: managing tasks on electronic boards

Languages
Russian
English
Romanian
French
September 2023