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Chief Operating Officer / HR Director

Strategic HR & Operations Leader | Startup Growth | Remote Team Management | People Strategy

CORE COMPETENCIES

• Business Operations Strategy
• Remote Team Leadership
• HR Process Optimization
• Talent Acquisition & Onboarding
• Cost Reduction & Automation
• Change Management
• Learning & Development (T&D)
• Employee Engagement & Retention
• Performance Management
• Cross-functional Leadership

PROFESSIONAL EXPERIENCE

Mira Search — International Recruitment Agency
Chief Operating Officer / CGO | Mar 2023 – Present | Remote

• Scaled agency from boutique to 25+ remote employees across multiple countries
• Implemented operational systems (CRM, ATS, Finance tracking), improving team efficiency by 35%
• Oversaw strategic partnerships, P&L planning, client delivery, and talent operations
• Led internal hiring, performance evaluation frameworks, and process automation
• Worked directly with co-founders on business growth strategy and expansion roadmap

VkusVill — National Food Retail Chain
Head of HR Department | May 2019 – Nov 2022 | Saint Petersburg, Russia

• Managed HR for 4,500+ employees across 180+ stores and 60+ warehouses in 60+ cities
• Built HR structure from scratch: recruiting, T&D, compliance, people analytics
• Reduced annual turnover from 11.5% to 7% through retention programs and mentoring
• Oversaw 300–500 hires/month; launched automated hiring pipeline (↓ cost‑per‑hire by 20%)
• Introduced onboarding and mentoring: 85% course completion rate, 80% with mentors
• Partnered with legal, finance, safety, and C&B to drive cross-functional results
• Launched projects that saved $10M annually (e.g. automated business travel workflows)
• Implemented HR systems including Ally (workforce scheduling), Potok, ISpring

Freelance Recruitment Consultant
Recruiter | Jun 2018 – May 2019 | Remote

• Delivered recruitment projects for medical and technical clients
• Specialized in headhunting, talent mapping, and candidate screening

LYYKTEAM (Toptop.ru)
HR Manager | Feb 2018 – Jul 2018 | Saint Petersburg

• Handled end‑to‑end recruitment for 300‑person company (retail & office)
• Developed internship programs and helped staff company’s own production unit

EDUCATION

• Master’s in Human Resource Management
  RANEPA – Russian Presidential Academy, St. Petersburg | 2020

• BA in Regional Studies
  St. Petersburg State University of Economics | 2017

TOOLS & TECHNOLOGIES

1C (HR, Payroll), Potok, ISpring, Trello, Notion, Miro, Power BI, Excel, Mango, CRM, AI

LANGUAGES

• Russian — Native
• English — Advanced (C1).