SAP Support Engineer with English

Role
We are seeking a highly motivated Support Engineer to join our team. The ideal candidate will have intermediate knowledge of the SAP platform and at least B2 level of English proficiency.

If you are passionate about solving technical issues, providing excellent customer service, and have intermediate knowledge of SAP platform, we want to hear from you!

Imagine a day at Stefanini - Take a look!

• Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;
• Log remotely to the client’s computer and help them solve software issues;
• Document issues that you deal with on a daily basis into the ticketing system;
• Escalate problems to the next level of support when necessary;
• Help the client with all the necessary information.

Your path to success requires:

• English – intermediate to advanced level (B2+);
• Knowledge of SAP platform;
• Motivation for learning new information;
• Previous successful customer service experience is considered an advantage;
• Strong written and oral communication skills;
• You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7).

Extra benefits we offer:

• Working in a multinational company, with over 24.000 employees around the globe;
• Competitive salary package;
• Meal tickets;
• Special referral bonuses for recommending your friends;
• Private Health Insurance;
• Modern workplace located in the center of Chisinau;
• Professional soft skills and technical trainings for current and emerging products and technologies;
• Continuous career growth and development opportunities.

Our recruitment process in 100% online - we are looking forward to meet you!