Acvila Grup is one of the largest business associations in Moldova and the most important player in the carpet industry in the Eastern Europe.

Client Service Manager

We are looking for a result oriented person, able to solve problems and offer best quality service to our clients.

Responsibilities:
- Order processing (order entry, ammendments and confirmation)
- Monitoring orders through the delivery cycle.
- Setting up internal systems to meet customer specifications on packing, label and delivery.
- Direct contact with customers, the factory, and sales team regarding order and delivery status.
- After sales support- customer requests for additional information, returns, and other claims or questions that may arise.
- Preparation of analysis on orders, delivery status, stocks.

Requirements:
- Higher education 
- Work experience min. 2 years (preferably in import / export)
- Good communication and negotiation skills in English ((at least B2 level), Russian and Romanian 
- Excellent problem solving skills
- Attention to detail
- Analytical thinking
- Computer literacy (good command of Excel)

Payments and benefits:
- Motivating salary
- Professional work environment, an interesting experience working with people
- Participation at international exhibitions
- Opportunity for promotion.
 
Interested candidates are requested to send CV to hr@acvila.md   . Please, specify the position for which you are applying.
 
Thank you for the interest in our company. If you meet the job requirements, we will contact you within a week. Unfortunately, we are unable to repond to all job applicants.

E-mail: hr@acvila.md 
Site: www.acvila.md 

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