24 Hours Service Support Department Specialist

Efros

6 decembrie 2024

Chișinău, Сentru
Posibil fără experiență
450 USD
Full-time
12 clase
În locația angajatorului

Efros Group LLC is a professional trucking service provider. Our goal is to provide best solutions for our customers and partners. Choose one of services we offer and give us a try, call or email us today.

24 Hours Service Support Department Specialist

If you have previous experience in the same branch or a similar one, in a call center or customer care department, for example, or if you have no experience, but you want an interesting and challenging job, you are welcome to apply at Efros!

Job Requirements:

  • Bachelor/college degree/high school diploma;
  • High level multilanguage communication skills: English;
  • Analytical and synthesis skills;
  • Very attentive to details;
  • Fast learning;
  • Ability to work under time pressure and in a stressful environment;
  • Process oriented people being able to do repetitive work.

Main Responsibilities:

  • Responding on the phone on different inquiries from drivers and external customers;
  • Monitoring and tracking records of the drivers’ routes;
  • Investigating different complaints on services;
  • Making all necessary inputs in the specialized software;
  • Safety related responsibilities;
  • Data entry related responsibilities.

Company Offer:

  • Motivating and stable salary (starting with 450 USD);
  • Full job training;
  • Modern working environment;
  • Integration into a dynamic international organization.
  • Available shifts: 15:00 – 23:00.

E-mail:
hr@efros.com

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