Специалист по работе с клиентами

Operational Specialist

Legal consulting company Prifinance is one of the market leaders in the field of financial planning and legal services. Our Company started its way back in 1995. During 30 years of experience in the international market, we have established ourselves as a reliable partner with the best team of experts in the industry.
Our extensive experience and fundamental practical knowledge of law, consulting, international tax legislation and financial technologies allow us to remain leading experts and effectively assist clients in solving business problems.

Our Operations Team is constantly growing and developing, so we are on the lookout for new best Operations managers!
The Operations Manager will focus on the clients’ projects management, communication with agents, lawyers, notaries, governmental bodies, such as business registry, etc. and work with documentation. Your role will also involve sales consulting for clients such as privates and corporates and closing deals.

You will be supported by a highly experienced team and will gain extensive knowledge and become an expert in the field of cryptocurrencies and blockchain, creating structures and licensing financial, investment, gambling, and forex companies, as well as finding banking solutions for any type of business.

Your duties will be:
- Support of a client in different ways: physical meeting, e-meeting, phone calls, chats, emails;
Building your own portfolio of clients;
- Preparing, requesting, maintaining all necessary information and documents in order to provide the planned service to the client;
- Working with foreign agents, notaries, lawyers, governmental bodies (business registry, financial regulator, etc.)
- Closing deals and ensuring that client received the high level customer experience

Requirements:
- Fluent in English, knowledge in Russian. More languages – advantage
- University education in the fields of finance, business administration, economics, law
- Computer literacy, including a confident skill in Microsoft office, for instance: Word, Excel, PowerPoint
- High stress tolerance and readiness to propose decisions in problematic cases
- “Out of the box thinker”
- Readiness and willingness to learn something new everyday
- Experience and strong interest in work with clients
- Attentive to the details
- Team player
- Ability to multitask, prioritize and meet deadlines
- Aimed to achieve solid results

Company offers:
- Competitive salary package
- To be a part of a fun and supporting team
- Annual performance review
- А paid day off on your birthday
- KPI