Service desk engineer

HR-Consulting (www.search4staff.com) on behalf of its client, an international company is looking for candidates to fill the position of:

Service Desk Engineer

The company:
Foreign company specialized in logistics and distribution services.

Responsibilities:
• In charge of the first level technical support towards professional users;
• Accurate identification of user problems via IT support tools and remote tools;
• Accurate and/or timely escalation of problems to the second level support group;
• Correct identification of the cause of the problem and determination of the most suitable solution;
• Promotion of the service of the IT call center to the professional users.

Qualifications & Experience:
• University Degree in Computer Science or related field;
• At least 2 years of equivalent or related experience;
• Strong knowledge of MS Windows, MS Active Directory, MS Office Pro;
• Excellent communication and customer service skills;
• Fluent Romanian/Russian and English.

The remuneration:
• Attractive salary;
• Professional growth opportunity;
• Full training programme.

To apply, please submit your CV to HR-Consulting
E-mail: NP20@SEARCH4STAFF.COM, fax: 20-91-34, phone: 022 876 557

Please, indicate the relevant vacancy code (SD-EN) in the subject line or CV.
Short-listed candidates will be contacted and invited for interview.